Keke's Breakfast Cafe

4.3

Breakfast & Brunch
Sunnyvale, CA

About this business

Restaurants Breakfast & Brunch Cafes Diners

Location details

311 S Mathilda Ave, Sunnyvale, CA, 94086, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 2:30 p.m.
Tue	7:00 a.m. to 2:30 p.m.
Wed	7:00 a.m. to 2:30 p.m.
Thu	7:00 a.m. to 2:30 p.m.
Fri	7:00 a.m. to 2:30 p.m.
Sat	7:00 a.m. to 2:30 p.m.
Sun	7:00 a.m. to 2:30 p.m.

4.31,227 reviews

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Katherine H.

10 months ago

This place was fine. There were a lot of options on the menu but I did not like the French toast. It was a bit dry. There was a huge wait and they did not take reservations. Overall don't particularly recommend for brunch in the area.

Business response:

Thanks for sharing your experience! We appreciate your feedback as it helps us improve. We hope you'll consider giving us another chance in the future!

Ashley D.

11 months ago

Updating because myself and the person I went with got food poisoning. I've been sick for 3 days now.

Business response:

Thank you for the honest review, Ashley D.. We're committed to improving and hope for the chance to provide you with a better experience next time. We will be sharing this feedback with the cafe team and will be using it as an opportunity for coaching and improvement. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe

Darling N.

11 months ago

This place is terribly over priced. Typical South Bay, I suppose. Srambled egg whites with turkey sausage and one pancake with strawberries = $40 once it was all said and done. The service wasn't great either. I wouldn't recommend, darlings.

Business response:

Darling N., we’re sorry to hear that you found our pricing higher than expected. At Keke's, we’re committed to delivering freshly-made meals with generous portions and exceptional service, and we believe these factors contribute to the value of dining with us. We hope you’ll give us another chance to exceed your expectations.

Erwin V.

11 months ago

I really wanted to try their food, but we were from out of town to meet my 3 week old grandson so I ordered for the entire family online for takeout. My wife and I arrived when the app told us to pick it up. After asking the hostess about my order she said "the app always underestimates the time", you have to wait another 20-30 min (we placed the order ~30min prior). She never checked with the kitchen - we waited, and approached another hostess to check the status of our order - she returned in 5 min saying they never receiv... read more

Business response:

= Thank you for sharing your experience with us. We truly regret that it fell short of the level of service we aim to provide and will be addressing this with our team at the cafe. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe

Aditi P.

11 months ago

We came in around 12pm today, there was a 45 minute wait time. We were excited to try this place so we waited, it was pretty crowded. Soon after we were seated we placed our order. I had ordered eggs Benedict with a side of cheesy grits and sausages and my friend had ordered a turkey sandwich with onion rings. It took 45 minutes for the food to be served and that too after asking about it to the server because we were getting late. Idk what happened but the server came back saying that they had messed up my friend's sandwich... read more

Business response:

Thank you for sharing your experience, Aditi. We're sorry to hear that your visit didn't meet your expectations, especially with the long wait and the issues with your orders. It's disappointing when a meal doesn't live up to what you were looking forward to. We appreciate your feedback regarding the presentation and quality of the food, and we'll definitely take your comments into consideration for improvement.

Emily W.

a year ago

TLDR: long waits and wack service So I had seen this place advertised on my Instagram and wanted to try it out. My friend and I got there around 12:30pm on a Saturday, p busy and we waited 35-45 min. Our waiter came and asked if we wanted to get started w/ drinks, we said iced water, and then were asked if we were ready to order. We reply yes, and he nods and just walks away? We just sit there baffled bc maybe he misheard us or we heard him wrong, so we just decide to wait for him to come back. After a while of waiting, we... read more

Business response:

Thank you for sharing your experience, Emily. We sincerely apologize for the service shortcomings you faced during your visit. Providing excellent service is a priority for us, and it is disappointing to hear that we fell short in this instance. Your feedback is crucial, and we will carefully consider it as we strive to improve. Thank you once again for bringing this to our attention.

R G.

a year ago

I'm a long time Keke's customer, as it's phenomenal in Florida and several other states. This location was a far cry from that level of quality in multiple ways. Backstory: We had no idea there was a Keke's in California and were thrilled to see a local listing for it in Sunnyvale on Juneteenth (the live tracker said it was not busy, so we jumped in the car and headed over). It was a very bizarre experience as soon as we got there. Parking is so awkward that I called to ask where to park. The man who answered the phone... read more

Business response:

Thanks for sharing your experience, R G. It sounds like your visit was frustrating due to communication issues and staff shortages. It's disappointing that the staff provided inconsistent information, impacting your overall experience. Your feedback is important, and I hope management takes it to heart to improve things in the future.

Anjie B.

a year ago

I was excited to try this place today. Went in around 11:30am. They weren't very busy so I was immediately sat at a table. For about 10-15 minutes I sat there and watched servers serve everyone else around me. I was never greeted or even acknowledged. A group of 3 non black women came in and was seated 2 tables away from me and were immediately greeted and placed their order. As someone who has worked in customer service before this is unacceptable. I'm not sure if there some quiet racism going on but it's definitely deplora... read more

Business response:

Anjie B., we’re sorry to hear your experience didn’t meet expectations. Your feedback is important, and we’ll be addressing this with the team at the cafe. Thank you for bringing it to our attention. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe

Manuel G.

a year ago

Very nice ambience. I ordered a cheese and egg sandwich. It was terrible with an oversized bread and one thin slice of cheese with an egg for nearly 10 dollars. I cut 1/3 of the bread out. Very dry, just putting two or three slices of cheese and the egg will have been a different story. The service was average. My wife orders waffles with fried chicken, the fried Chicken was very dry, I won't recommend this place.