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311 S Mathilda Ave, Sunnyvale, CA, 94086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
TLDR: long waits and wack service So I had seen this place advertised on my Instagram and wanted to try it out. My friend and I got there around 12:30pm on a Saturday, p busy and we waited 35-45 min. Our waiter came and asked if we wanted to get started w/ drinks, we said iced water, and then were asked if we were ready to order. We reply yes, and he nods and just walks away? We just sit there baffled bc maybe he misheard us or we heard him wrong, so we just decide to wait for him to come back. After a while of waiting, we... read more
Business response:
Thank you for sharing your experience, Emily. We sincerely apologize for the service shortcomings you faced during your visit. Providing excellent service is a priority for us, and it is disappointing to hear that we fell short in this instance. Your feedback is crucial, and we will carefully consider it as we strive to improve. Thank you once again for bringing this to our attention.
I'm a long time Keke's customer, as it's phenomenal in Florida and several other states. This location was a far cry from that level of quality in multiple ways. Backstory: We had no idea there was a Keke's in California and were thrilled to see a local listing for it in Sunnyvale on Juneteenth (the live tracker said it was not busy, so we jumped in the car and headed over). It was a very bizarre experience as soon as we got there. Parking is so awkward that I called to ask where to park. The man who answered the phone... read more
Business response:
Thanks for sharing your experience, R G. It sounds like your visit was frustrating due to communication issues and staff shortages. It's disappointing that the staff provided inconsistent information, impacting your overall experience. Your feedback is important, and I hope management takes it to heart to improve things in the future.
I was excited to try this place today. Went in around 11:30am. They weren't very busy so I was immediately sat at a table. For about 10-15 minutes I sat there and watched servers serve everyone else around me. I was never greeted or even acknowledged. A group of 3 non black women came in and was seated 2 tables away from me and were immediately greeted and placed their order. As someone who has worked in customer service before this is unacceptable. I'm not sure if there some quiet racism going on but it's definitely deplora... read more
Business response:
Anjie B., we’re sorry to hear your experience didn’t meet expectations. Your feedback is important, and we’ll be addressing this with the team at the cafe. Thank you for bringing it to our attention. If you would like a team member to follow up, please email information@kekes.com. - Keke's Breakfast Cafe
Very nice ambience. I ordered a cheese and egg sandwich. It was terrible with an oversized bread and one thin slice of cheese with an egg for nearly 10 dollars. I cut 1/3 of the bread out. Very dry, just putting two or three slices of cheese and the egg will have been a different story. The service was average. My wife orders waffles with fried chicken, the fried Chicken was very dry, I won't recommend this place.
I never received my order of orange juice when I ordered it with delivery so the staff member should have paid more attention to detail when shipping out delivery. So when ordering delivery from this breakfast store please check your order.
Breakfast place. No hashbrowns. Says Grits on menu, no grits. So you get potatoes one way. Then the toast now many people like plain toast, many people like toast with butter, a lot of people like jelly or jam. your choice here is butter. No options. For the pain to park to the lack of choice i would pass on this one. I certainly wont go back. Servers were friendly but slow which is weird as there was a lot of them and not a lot going on. Just a pass.
Keke's was clean but very underwhelming, understaffed and overpriced for what you get. Service was very slow for a restaurant that wasn't very busy on a Thursday morning. My friend ordered the poached eggs and received his order well after the other 3 of us got our breakfast. Well the poached eggs were more like hard boiled eggs and he sent them back. The new order of poached eggs were equally as overcooked as the original ones. I ordered an omelette and that was not very good either. Very disappointing experience...
I always come here and the food is on point but everytime I get the hashbrowns it's horrible like they just throw me the crappy ends
This new restaurant is very cute and very clean. This was the second visit to this restaurant. First visit was with my daughter. My waffle was good but my daughter ordered a breakfast sandwich and they didn't toast the bread. Today I went there again. I ordered French Toast breakfast. The french toast was thick and soggy and the scrambled eggs they brought me were over cooked and looked burnt. I asked them to please scramble again. Bacon was almost too crisp too.i suggest a new chef in the kitchen because it's a nice restaur... read more
Keke's Breakfast Cafe has a 4.3 star rating with 1,152 reviews.
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.