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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Great customer service" Vince worked very hard to make sure the car was in perfect working order. He went above and beyond. We appreciated it very much. Thanks
Business response:
Nissan5555, thank you for your kind review; we are happy to pass along your comments to Vince! Thank you again for the feedback and we hope you have a great day!
"Satisfied" They were courteous, fair and helpful. They did not make me feel pressured into any decisions and also respected that I knew what I wanted and didn't try to sway my decision to something else to squeeze more money out of me. Felix was excellent!
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"They stand by their word!" Very positive interactions with the entire dealership, from the email and text exchanges with the salesperson to the discussions with managers and finance department. There was an initial error in the terms of my lease (mileage allotment), and the dealership upheld the emailed terms of the deal I had with the salesperson and reworked my already-signed lease to match. Exceptional customer service, reflecting integrity and honesty. This is how you win customers and referrals - nicely done, Ganley Ni... read more
Business response:
Tbart57, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan. Thank you again!
"Oil change" I love how upfront they are when discussing what needs to be done with your car. I only wish that they would have granted me the sale price of windshield wipers when they knew ahead of time I wanted those changed
Business response:
Thank you again for taking the time to let us know how we did. Thank you for the feedback!
"Tires" Mike McNeely is your best out front asset. He takes time and explains all repairs needed or for future consideration. He is the reason I deal with your dealership period!
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Wonderful experience " I recently purchased a Nissan Rogue from Ken Ganley Nissan. Bryon was wonderful. He answered all my questions, was very knowledgeable and helpful. The process was a great experience
Business response:
Supron4all, thank you for your kind review; we are happy to pass along your comments to Bryon. Customer Service is very important to us! Thanks again!
"Very easy" From the start our salesman listened to what I wanted in my new car and what I wanted to spend. Everything worked quickly to those ends.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Tremendous service and response time!" Amy Mahdinec and her Team are amazing! Invaluable resource in the commercial vehicle space. Her attention to detail and professionalism are top notch. Cannot recommend highly enough.
Business response:
Hi Tom, thank you so much for your positive comments about Ken Ganley Nissan! We will be sure along the kind words to Amy! Thanks again!
"Great Experiance" From meeting Steven (our sales rep) at the door when we walked in to the completion of our purchase everyone at the dealership was friendly and helpful. We feel we got a very good deal on our car and that makes us very likely to return for future car purchases. We were also impressed with the cleanliness or the facility.
Business response:
We appreciate your positive review about your recent experience with us! Thank you and have a great day!
Ken Ganley Nissan has a 4.6 star rating with 4,879 reviews.
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.