Ken Ganley Nissan

gingy25 

on DealerRater

11 years ago

They had my truck in their shop for three days after giving me the run around with empty promises on my vehical. I finally thought maybe they gave me a deal or a Christmas mirical after all I did buy my truck from them. first they were friendly then understanding amd then when it comes down to it and I got the last phone call from them. they screwed me over and tld me to come get my vehical asap! all I can say is wow! and I will never ever recommend or buy another vehical from them. absolutely ridiculous very rude and incons... read more

zips1 

on DealerRater

12 years ago

I am a young adult and I was treated like a child by Alex Kash. He did not answer my questions, did not respond to my questions about the car and was pushy.I asked him questions about mechanical issues with the car and I was brushed off and told that it went through a inspection. He wanted me to buy the car right away. He seemed very nice and friendly at first, however that changed.I told him from the get go my max price and he was loud and upset when I wasnt able to go higher. He said that it didn't make a difference what t... read more

Unhappyandmad123 

on DealerRater

13 years ago

Bought a new car a couple months ago was promisedfree tank of gas with oil changes and they are saying it is only one take of gas not every time. When ask to speak to sales manager who helped sell us car and promised us this he is no longer is there along with both sales men who helped us. So they are not going to honor the free gas with oil change. They do not care about their customers at all! This was our second suv we have bought from them and had no problems the frost time but maybe that is because I only went there to ... read more

pazna213 

on DealerRater

13 years ago

I went in to the dealership to test drive a new Nissan Altima. I drove the car and everything was fine. I asked to know what the price of the car would be if I were hypothetically to purchase it that day and I was quoted 19,500. It seemed very low for the car I drove, so I asked the sales person if that price was for the exact car I tried. He said yes. He was very pushy about me buying the car that day, even though I made it clear that I was not ready to do that. He pushed further and said I should give him a post-dated chec... read more

s.ansted 

on DealerRater

13 years ago

We drove over 2 and a half hours to take a look at used truck which I found on autotrader.com. It looked immaculate and seemed like friendly service over the phone. Once we got there the salesman, Jim Z, was VERY inattentive from the start but we figured he may have been busy. So we take the truck out for a test drive and it seemed pretty solid other than the fact that it was somewhat dirty inside and the truck bed had scratches and dent all over it. When brought up Jim Z, he made some snide remark about how he could get it ... read more

vanessa12 

on DealerRater

13 years ago

Drove 2 hours to this dealership after viewing a used far online & being told it was in great shape, apart from one minor defect, which the dealership agreed to pay to have fixed. Took it for a test drive and found the 4 wheel drive system was not functional. The car was leaking oil. Several of the buttons inside did not work. The 6 disc CD changer was missing the cartridge. The salesman we spoke to before driving out passed us off to another person, after we waited for him for half an hour. The next guy was. Not knowledgabl... read more

jandjet 

on DealerRater

13 years ago

There are so many reasons I would not recommend ANY one buy a car from these snake in the grass sales "professionals". After working a deal out well after closing time on a Tuesday night, we planned to return to pick up our purchase on Thursday and set a time for signing the papers and paying for our purchase. The very next morning I confirmed the appoointment with the finance department and the sales man and the title girl. The day of our appointment, we called to see if we could come earlier to get the car and were told th... read more

bigsands1 

on DealerRater

14 years ago

I sent two separate emails from two separate websites, Autotrader and dealer website, and received a reply from neither. How can a business that relies on customers actually purchasing their product stay in business when they conduct themselves in this manner? I was possibly going to be spending upwards of $40,000 at this dealership.