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Ken Ganley Nissan
- Car Dealers
- Medina, OH
About this business
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Service is fine" Service department in fine, but I'll probably never buy a car from them again. I hate their commercials, I think they are very misleading.
Business response:
We appreciate your 5 star review.
"Oil Change - Tire rotation" No appointment necessary. I was in/out within 1/2 hour. I also received a quote for new tires on my other vehicle which was better than the pricing from Costco.
Business response:
Thank you for your awesome review.
"Too much oil" Should of know 4 cylinder engine only needs 5 quarts of oil. Placed 7 quarts and did not check dip stick if they did would of know overfilled. Fortunately for them I checked to make sure and notice overfilled oil on dipstick and document and charged for 7 quarts. Again oil capacity is 5 quarts. Matt made right and knew this was a big mistake and sent someone to empty oil out.
Business response:
We are sorry for your experience @ our dealership, but we are glad Matt was able to remedy it.
"25 words" I will no longer leave reviews as your time consuming and foolish policy of 25 word minimum is not necessary to make a review. I have tried to give a short, positive review in the past and I will no longer waste my time. This is the ONLY thing I dislike about Nissan.
"Woman customer" Greatly appreciated being treated as a woman who might be a potential customer and not being treated as a woman who may not have the same knowledge as men.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"Tire purchase and alignment " My appointment was at 2:30. I was out the door at 5. It just seemed less me it took a very long time to get the work finished... maybe I’m wrong and that’s normal. But this time seemed really slow.
Business response:
Thank you again for taking the time to let us know how we did. We will have our Service manager, Tigh reach out to you. Thank you for the feedback and we hope you have a great day!
"Have bought last three vehicles from this dealership" They should at least give someone who has bought her last three cars and sent a friend who leased one a t-shirt or other small perk. Would be good advertising too.
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
"interesting, a little frustrating " Well, the service guy came in to tell me my car was done, quoted me a price around $36 dollars than sad it was paid for. I went out and it wasn't my car. Had to go back in and wait, then the price ended up being $55 for an oil change. That is a lot of money for an oil change.
Business response:
CYR123 please reach out to us: tshaffer@ganleyauto.com or mswords@ganleyauto.com We are sorry that we didn't meet your expectations and would like a chance to make it right for you!
"Third Lease & Love It " Although the back and forth on price is never fun and happens everywhere, I feel 100% better about this Nissan dealership than my previous location on my previous lease. This dealership was nice to work with and they worked hard to get me my car!
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,933 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.