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Ken Ganley Nissan
- Medina, OH
About this business
Medina Nissan. Visit Us Online for Local Offers & Events.
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Dirty car" The customer service and sales were very kind. DJ was very attentive however he told us that the car we bought; a used 2017 Nissan Rogue was going to be cleaned and detailed before we picked it up the following day. This was not the case. The windows were dusty and had sticker glue and scrape marks on the front windshield, on the passenger side. We also found garbage in the pockets on the back of the seats and in the console. There was red pen mark on the ceiling of the car.
"Conflicting advise from service advisor" I came in to have my transmission fluid changed as was recommended the week before. As I was leaving I was told that I may have waited too long to have it done (at 63,100 rather than 60,000) and that if I had waited any longer they would have told me not to bother changing it at all. Nice. I bought my car here and have been coming back for the past 5 years. This was my first negative experience so I will consider this a fluke.
"Service is fine" Service department in fine, but I'll probably never buy a car from them again. I hate their commercials, I think they are very misleading.
"Oil Change - Tire rotation" No appointment necessary. I was in/out within 1/2 hour. I also received a quote for new tires on my other vehicle which was better than the pricing from Costco.
"Too much oil" Should of know 4 cylinder engine only needs 5 quarts of oil. Placed 7 quarts and did not check dip stick if they did would of know overfilled. Fortunately for them I checked to make sure and notice overfilled oil on dipstick and document and charged for 7 quarts. Again oil capacity is 5 quarts. Matt made right and knew this was a big mistake and sent someone to empty oil out.
"25 words" I will no longer leave reviews as your time consuming and foolish policy of 25 word minimum is not necessary to make a review. I have tried to give a short, positive review in the past and I will no longer waste my time. This is the ONLY thing I dislike about Nissan.
"Woman customer" Greatly appreciated being treated as a woman who might be a potential customer and not being treated as a woman who may not have the same knowledge as men.
"Tire purchase and alignment " My appointment was at 2:30. I was out the door at 5. It just seemed less me it took a very long time to get the work finished... maybe I’m wrong and that’s normal. But this time seemed really slow.
"Have bought last three vehicles from this dealership" They should at least give someone who has bought her last three cars and sent a friend who leased one a t-shirt or other small perk. Would be good advertising too.
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,807 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is closed now. It will open tomorrow at 9:00 a.m.