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Ken Ganley Nissan
- Car Dealers
- Medina, OH
About this business
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"I think it is ridiculous that I should have to type 25..." I think it is ridiculous that I should have to type 25 words to leave a review. I think just leaving stars should be sufficient.
Business response:
MVASSEL. Thank you for the 5 star review! Writing the review helps us better to understand your experience here at Ken Ganley Nissan. Thank you again and have a great day!
"Dealership Wrote on the multi-point inspection we..." Dealership Wrote on the multi-point inspection we declined services we were not even asked if we wanted or not. We also find it hard to believe after 18 months the car needs brakes already with 21477 miles - also on report. Service told us “everything looks good”
Business response:
TERCHAM, Thank you for sharing your experience , we would like to hear from you to further discuss your service visit. Please reach out to our service team. (330-721-0500) Thank you and have a great day!
"This message will never change. You will not find a..." This message will never change. You will not find a better group of people at a Dealership like you do at Ganley Nissan. From the time you pull into the service area to the showroom, you are treated like family.
Business response:
TLOWE47< Thank you for the 5 star review! We are so glad you had a great experience at Ken Ganley Nissan in Medina.
"Memorandum title clerk who mailed to me for newly..." Memorandum title clerk who mailed to me for newly purchased 2017 lease maturity Rogue with TEMPORARY LICENSE TAG did not explaine to transfer ownership from Dealer to me.
"No pressure, no sneaky tactics, no disrespect. I got..." No pressure, no sneaky tactics, no disrespect. I got exactly what I wanted. But here's the deal breaker--Ken Ganley Nissan doesn't forget you after the sale. I look forward to a long, happy relationship with this dealership.
Business response:
Thank you Beth for your feedback.
"I had set up a service appointment over the phone. I..." I had set up a service appointment over the phone. I arrived for my scheduled appt and was informed that I didn’t have one scheduled. I was told it wasn’t an issue and it would be 45mins. An hour and a half later I get a call on my phone that my car was finished, I was sitting in the service lobby the entire time. Needless to say, that was frustrating and almost 2 hours later I was finally on the road, but the car hadn’t even been washed. This was an unfortunate visit... read more
Business response:
Kelli, there must have been some miscommunication. We apologize.
"Online scheduling is pathetic! Made appointment at 7:30..." Online scheduling is pathetic! Made appointment at 7:30 came to drop off car only to find service didn’t open til 8, Coworker was picking me up, but I didn’t leave car as I was not confident that I even had appointment. Called service to be told that online scheduling really doesn’t work. I didn’t have a ride back to drop off car, talked to Tigh, explained I was leaving on vacation next morning he went above & beyond to make it right. They picked up & delivered my ... read more
Business response:
We appreciate your concerns and are glad to hear you have renewed faith in Ken Ganley Nissan.
"The website to sign up for service is terrible. I've been..." The website to sign up for service is terrible. I've been there before, but it I stop couldn't log in. Everything time I tried, it told me that I had to have cookies enabled. When I used the chat box, the person on the other end didn't know anything about the service department or the website.
Business response:
Thank you for letting us know. In the future please call us at 330-721-0500 or just come in at least 1 hour before service closes.
"warranty drivers seat motor replacement" Awesome service, dropped it off in the morning and they had a loaner car for us for the day, Went back and picked up our Rogue that afternoon. Will definetely check with this dealership in the future when we are looking to buy again or if we need any further service
Business response:
Thank you for letting us know we did an awesome job.
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,933 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.