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Ken Ganley Nissan
- Car Dealers
- Medina, OH
About this business
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Quick" Music playing in showroom very loud. Sometimes could not hear salesman, or understand what he was saying. Finance did not go through the items on loan paperwork.
Business response:
Thank you for taking the time to let us know how we did. We will make sure we monitor the music volume and we will address the other issue. Thanks again for the feedback!
"5 Stars for Brian" Brian was awesome in every way! NOT Devin, the only thing he was concerned about was selling me that high priced insurance, and then trying to make me feel guilty when I said no. Negative stars for Devin.
Business response:
Thank you for the feedback. We truly appreciate it! My name is Matt Kuenzel and I am on of the manager's here. If you have any questions or concerns about your visit, please call me @ 330 721-0500.
"Customers aren’t a priority " I bought my vehicle used from a different dealership and I wanted to take it to a Nissan dealer so I called to set up an appointment. I unfortunately talked to a ty in service and let me just say he was the most disrespectful, unprofessional person I’ve ever spoken to. He just kept rushing me off the phone, and laughing and talking to people in the background. After speaking to Ty, I will never bring my car to this dealership. Hopefully all of the other employees aren’t as inconsiderate as he w... read more
Business response:
Tericrites, we are sorry we clearly did not have a good interaction with you. Customers are a priority to us, and we apologize for your bad interaction with us. If you would like to reach out to : mswords@ganleyauto.com We would certainly like an opportunity to correct our mistake.
"Deposits don’t mean anything here" Put a deposit down on a used Nissan Murano and the salesman Robert told me the would hold the car. They did not and sold it. When I spoke to the manager, Nick, he told me that a deposit does not hold a vehicle at their dealership and that i must have misunderstood. Rather that if the car was sold they would find me a comparable car at the same price. He made no such offer....nor any type of an apology. What a way to treat people👎
Got taken for 500 dollars I should have checked paper work better called about my title girl was very mean will never go back be sure and check every dotted for your sake
Got taken for 500 dollars I should have checked paper work better called about my title girl was very mean will never go back be sure and check every dotted for your sake
I searched their website for the vehicle I was looking for and found one I wanted. I went in and when I looked at the vehicle it had almost none of the features that were listed online. When they came back with the price they wanted $12,000 more than what they had listed online. They falsely advertise and then waste your time. I will never ever go back to this dealership ever again!
I went to get a car wash and change oil at the Nissan dealership in medina Ohio! The car is like new Because I always cared for it; no scratches, no dents... after my service there, I noticed there was water in the cup holders inside of the car... Several scratches on the transmition handle and the car looked even more dirtier after the car wash than before. The attitude that I received is unacceptable... I was told: "what do you want, it's a free car wash here. And they can give me the price of changing that handle which th... read more
We stopped in to look at a Jeep. On the test drive and through out the process the salesman paid more attention to his phone then us. The options listed on line for the car where not the actual options. We told him the terms we needed to stay within that did not happen. When we got to financing they added more months to the term on top of what the salesman said and finance would not let us leave with out purchasing some other services that we did not want or need and he was told that several times. We were given very little ... read more
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,934 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.