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Ken Ganley Nissan
- Medina, OH
About this business
Medina Nissan. Visit Us Online for Local Offers & Events.
Location details
5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
I went to get a car wash and change oil at the Nissan dealership in medina Ohio! The car is like new Because I always cared for it; no scratches, no dents... after my service there, I noticed there was water in the cup holders inside of the car... Several scratches on the transmition handle and the car looked even more dirtier after the car wash than before. The attitude that I received is unacceptable... I was told: "what do you want, it's a free car wash here. And they can give me the price of changing that handle which th... read more
We stopped in to look at a Jeep. On the test drive and through out the process the salesman paid more attention to his phone then us. The options listed on line for the car where not the actual options. We told him the terms we needed to stay within that did not happen. When we got to financing they added more months to the term on top of what the salesman said and finance would not let us leave with out purchasing some other services that we did not want or need and he was told that several times. We were given very little ... read more
4 1/2 hours later the deal was done never telling me the keys to the truck where bad yes both of them I got home the mirrors needed fix and the cruise control I had to have fixed. Everyone said to bad it's used if that is the case why did I go to this dealer ship to buy a car. If the not ready to sale then why did they do it I should have to go over the truck with a check list that's there jobs and that's why u go to a creditable dealer ship. RIGHT? don't bother going to this one the keys alone are going to cost almost 400 j... read more
In the process of negotiating for a new vehicle I was promised by the sales manager that the offer they made us would stay in effect until the vehicle was sold. However when I returned a few weeks later to purchase the vehicle I was told that they would no longer honor their offer. I was told that since the manager who made the offer to me no longer work for the dealership they would not be able to honor it. I stated that he worked there at the time and represented their business and they should honor the word of all of thei... read more
We were told to come in to test drive 2 used cars. We were told they would be waiting out front. When we got there nobody knew where the cars were. We were told they were at the detail shop have a seat. Then we were told one sold yesterday the other was out on an overnight test drive. Really it took 30 min to figure that out? Not sure what the trooth is but I call it bait and switch. They tried to get us to look at other cars. We left and headed to an honest dealership.
tells me he has approvals and then just stopped calling on Nissan Xterra. after he did 8 inquire on my credit. thanks for nothing. they act like they care. what a bunch of crap!
I was at the dealer on Mar 11th, 15 after several email conversation. Salesman DJ offered good lease number on Pathfinder with absolutely no down in email. (I have email proof). However, when I drove 45mins to got there to sign, but he(and his boss) refused the deal with all kinds of excuses. It was very unprofessional and rude. Totally waste of time and energy. I am willing to hear the dealer's opinion.
My wife and I purchased 2 cars at one time (bought 1, leased 1). That part was fine. After that, the problems started. They had to get our vehicles from other dealers because they didn't have ones we wanted on their lot and told us we'd have both cars "early" the following week. Monday, Tuesday and half Wednesday passed the next week and we didn't hear anything so I decide to call Wed afternoon expecting our cars to be in considering it was no longer "early" next week. Sales guy had no answer for me and still had no definiti... read more
Several times I was disconnected when trying to reach the sales department and the finance department. This dealership does not embrace technology. I specifically asked to only send my financial documents out to one place for a rate quote and they sent to 3, this doesn't help as you are trying to build credit. I called for the general manager and was disconnected, then I called back and was told he was at lunch, I left a message and the call was never returned. When taking the vehicle for a test drive, I was asked to put gas... read more
Frequently asked questions about Ken Ganley Nissan
How is Ken Ganley Nissan rated?
Ken Ganley Nissan has a 4.6 star rating with 4,807 reviews.
When is Ken Ganley Nissan open?
Ken Ganley Nissan is open now. It will close at 7:00 p.m.