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Ken Garff Nissan Salt Lake
- Salt Lake City, UT
About this business
Location details
777 S W Temple, Salt Lake City, UT, 84101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I have been thinking about buying a car for some time now & have begun to shop around. I am from the area & am familiar with the Ken Garff dealership name in town. Brad Jensen was friendly, knowledgeable and provided a high level of service. I didn't buy the car yet as I'm still in the shopping mode, but price wasn't an obstacle. I will be back after I have had time to do more looking around! I would like to work with Brad again.
Rob did an incredible job. He personally delivered my new vehicle after the add ons were done. He has made this a very pleasant experience. Also the service deparment hass been very accomodating. The overall experience was not unpleasant at all. If this were only true for all purchases.
Julian was very friendly as were all the Representatives. Julian Helped me feel at ease, was professional and easy to relate to. He was not pushy, however assertive. He related some positive experiences about his work, but did not monopolize all the conversation. I would recommend any friends to him and was a great representative for Ken Garff.
Everyone there is always very friendly and some even remember my name each time I come. Service is always prompt and I always feel taken care of. So I think quality of service is great but the reason I gave Quality of work an Ok was because one time I was in for maintaince service and there were greasy foot marks on my carpet. I had to clean it. This last time I got a new Key programmed to my car and they left the plastic wrapper on the floor in the car. I know these are only small things but I work in Quality so I look for ... read more
I had a very good experience purchasing my pathfinder. I brought in 5 grandchildren and they were entertained the entire time I was working thru the details of my purchase. Not many dealerships would be so patient All aspects of my visit were positive and I love my car.
After past dealership experiences I was hesitant when it came to buying my next vehicle. I found a vehicle online and filled out one of their forms. I was contacted very quickly and had all my questioned answered with professionalism. I am a single woman and usually it is very intimidating working with mostly old males that disrespected me in the past. When I came to look at the Acura TSX it was more beautiful than the pictures online had portrayed. Jason, the internet manager, timed my visit with his iPhone until I was driv... read more
I have mostly good things to say about this dealer. I feel my overall experience has been good. I did have some questionable things that have happened. 1. Suddenly I realized that I have G.A.P. insurance. I had initialed a paper that signified that I declined it. However on my contract it was put in there and during the rush of sign here sign there we signed for it. Upon my discovery of this I called the dealership to discuss it. I was told that we could decline it if we wanted and out account would be credited. I have decid... read more
I would warn people to find a different place to do business. One year after vehicle purchase we get a phone call from their office saying they had mistakingly given our plates to someone else and theirs to us. This was discovered only as the other person involved was pulled over and the police impounded his car because of his "stolen" plates. We have had problems with their service department and the warranty they sold us. I also happen to know from experience these kind of problems are not infrequent. Buyer Beware, and fin... read more
Painful experience. It took almost 3 weeks to get two tires on a car I was buying. Poor communication until I said the experience was painful. Promised the car would be detailed, it was filthy. Promised a full tank of gas. Watched the person leave with the car to get it filled with a passenger. Gone 30 minutes and only half a tank of gas. I let the salesman know and he said he would talk to his manager to see what they can do. I am still waiting to hear back about that and when the last oil change was because there isn’t a s... read more
Business response:
Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Sam Beck, General Sales Manager samb@kengarff.com
Frequently asked questions about Ken Garff Nissan Salt Lake
How is Ken Garff Nissan Salt Lake rated?
Ken Garff Nissan Salt Lake has a 4.1 star rating with 2,693 reviews.
When is Ken Garff Nissan Salt Lake open?
Ken Garff Nissan Salt Lake is closed now. It will open at 9:00 a.m.