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Kenneth Alban of Mutual of Omaha Mortgage
- Mortgage Lenders
- Columbia, MD
About this business
Location details
8820 Columbia 100 Parkway, Suite 201, Columbia, MD, 21045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Frequent and clear communication made the process go smoothly.
Business response:
I'm thrilled to hear that you had a smooth process with Mutual of Omaha Mortgage, Ani. Clear and frequent communication is always my goal, so I'm glad to know that it worked out well for you. Hearing that you're satisfied with the service I provided is the best kind of feedback. Thanks for the 5-star rating!
Verified by Mutual of Omaha Mortgage
Kenneth is an asset to your organization. I say that because he was incredibly patient, understanding, and informative when I was not. His professionalism and customer service is unmatched. I'm so glad I had him as an agent.
Business response:
I'm thrilled to hear such fantastic feedback, Tonya. I'm always here to help, and being patient, understanding, and informative is just a part of what I believe is great customer service. I'm glad to hear that you appreciated our interactions and I was able to assist you during your experience with Mutual of Omaha Mortgage. If you ever need help in the future, don't hesitate to reach out. Thank you for taking the time to leave a review!
Verified by Mutual of Omaha Mortgage
Kenny went above and beyond to secure this loan for us. He was always communicative, cordial, and overall helpful. Highly recommend anyone to use Kenny and we ourselves will use him again when we refinance.
Business response:
I'm really glad to hear that you had a positive experience, William. Meeting the unique needs of each individual client is a high priority for me, so your feedback means a lot. I'm thrilled I could assist with your loan and make the process smoother for you. Rest assured, I look forward to working with you again when you decide to refinance. Thanks for choosing Mutual of Omaha Mortgage and for your high recommendation!
Verified by Mutual of Omaha Mortgage
Ken was wonderful to deal with, he is on top of things and explains exectly what is going on at all times through out this process
Business response:
I'm thrilled to hear that you had such a positive experience, Robert! Being on top of things and keeping clients informed are aspects I take great pride in. It's fantastic to know that my effort to provide a thorough understanding of the process was appreciated. Thanks for the 5-star review. I look forward to working with you again on your future mortgage needs.
Verified by Mutual of Omaha Mortgage
Ken was very accommodating and was on top of all the questions we had. Ken was very easy and enj to work with
Business response:
I'm delighted to hear that you found our interactions helpful, Lynn. I take pride in being able to answer all your questions promptly and ensure a smooth process for you. Your satisfaction is my top priority. Thank you for your high rating, it means a lot to me. Don't hesitate to reach out if you have any further questions or need assistance.
Verified by Mutual of Omaha Mortgage
From the start of the process Kenneth was professional and informative and made us feel that he had our best interest in mind while make very important financial decisions on this mortgage. There were no surprises. He took the time to work up our complicated numbers and provided us with a fair option. The entire process from beginning to end was smooth and efficient and we plan to use him in any future mortgage needs.
Business response:
Hello Kimberly, Thank you for the wonderful review and the 5-star rating. I'm glad to hear that you found the process to be professional and informative. It was indeed a pleasure working with you and helping you make these important decisions. I'm glad that the process was smooth and efficient for you and that there were no surprises. I always strive to provide the best options for my clients and I'm glad to hear that you found the option provided fair. I look forward to working with you again in the future for any mortgage... read more
Verified by Mutual of Omaha Mortgage
Everything that Kenny did to help me out was timely and professional and he was able to clearly explain anything that I had questions about.
Business response:
I'm thrilled to hear that you had a positive experience, Mitchel! It was my pleasure to assist you, and I'm glad that I was able to provide clear explanations to your queries. Your feedback is highly appreciated. Don't hesitate to reach out if you have any more questions in the future. Thank you for choosing Mutual of Omaha Mortgage! - Kenneth Alban
Verified by Mutual of Omaha Mortgage
Kenny was very present through the entire process. We were never left guessing what’s next.
Business response:
Thank you for the high rating, Charles! I'm delighted to hear that my consistent communication throughout the process proved valuable to you. It's always my aim to keep my clients informed and at ease. Feedback like yours is highly appreciated and motivates me to continue offering excellent service. Looking forward to working with you again at Mutual of Omaha Mortgage. - Kenneth Alban
Verified by Mutual of Omaha Mortgage
Kenny stayed in touch with us the whole time we were going through the process and helped us with the things we didn’t understand. One of the nicest people I’ve the pleasure of working with. Would rate his satisfaction as 110% . If I have to do this again he will definitely be the person I call first. Thanks Kenny..
Business response:
Hi Dewey, I'm thrilled to hear that you had a positive experience with our process. Your satisfaction is my top priority, so I'm glad I was able to assist you and make everything clear for you. I'm touched by your kind words and it was a pleasure working with you as well. Should you need assistance in the future, don't hesitate to reach out. Thanks for your faith in me and Mutual of Omaha Mortgage. Appreciate your 5-star review. - Kenneth Alban
Frequently asked questions about Kenneth Alban of Mutual of Omaha Mortgage
How is Kenneth Alban of Mutual of Omaha Mortgage rated?
Kenneth Alban of Mutual of Omaha Mortgage has a 4.9 star rating with 392 reviews.
When is Kenneth Alban of Mutual of Omaha Mortgage open?
Kenneth Alban of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.