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Kenny Kent Chevrolet
- Car Dealers
- Evansville, IN
About this business
Location details
4600 Division Street, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sales manager Tom lied and acted like he didn't want my business. Not a pleasant experience, but at the end of the day they had the vehicle I wanted so I went with them anyway.
Business response:
Hi there, we're sorry to hear about your experience. We strive to provide excellent service to all our customers and we appreciate your feedback. If there's anything we can do to improve your experience, please contact our General Manager, Matt Elpers, at 812-477-4600.
Over 4 hours to store a spare and change 2 tires. Made me late for work. This was after they initially ordered the wrong tire sizes and had rescheduled my appointment. The clerk I worked with (Richard) was very professional. Otherwise this was a horrible experience. The service has been going downhill for the past few years but I didn't think things would get this bad.
Business response:
Hello there, thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your recent visit. We appreciate your kind words about Richard and will address the issues you mentioned to improve our service. Please contact Phillip Timmons, our Service Director, at 812-492-6918 and we will do our best to make this better.
Service was rude, STILL waiting on requested paperwork, had vehicle for 8 months WILL NOT EVER BUY A VEHICLE THERE AGAIN.
Business response:
We understand your frustrations and apologize for the time it took to receive a backordered part. We compiled and emailed the requested paperwork. Please get in touch with Phillip Timmons, Service Manager, if you need anything else. (812 )492-6918
The mechanic spilled oil all over my engine (on top) and did not recalibrate my tire pressure sensors when he rotated tires.Called them they offered next oil change free....
Business response:
Hi there, thank you for sharing your feedback with us. We're sorry to hear about your experience. We appreciate your understanding and look forward to providing you with a better service on your next visit. Please contact Phillip Timmons, our Service Director, at 812-492-6918 and we will do our best to make this better.
Turned out that the service dept is dishonest . Not sure I can trust them to change my oil and filter anymore. Will be going to a different chevy dealership to service my vehicle . Told me last time that my battery was bad. Priced a new battery and need my ok to put it on. I told them my truck was less than two years old and the batt should be under waranty. Told me they would run another test and guess what, the new test came back the batt checked out 100%. Apologized for the mistake. Sent red alerts to my cellphone about t... read more
Business response:
We're sorry to hear about your experience. We take customer feedback seriously and will address this issue with our service department. We appreciate your honesty and hope to regain your trust in the future. Please contact Phillip Timmons, our Service Director, at 812-492-6918 and we will do our best to make this better.
I wasn't satisfied cause I had to be the one to ask all about my own truck problems.
Business response:
Hi there, thank you for sharing your feedback. We apologize for any inconvenience caused. We strive to provide proactive assistance, and we'll take your comments into consideration to improve our customer service. If there's anything else we can assist you with, please contact Phillip Timmons, our Service Director, at 812-492-6918.
Never take your vehicle to this place. They lie.
Business response:
Hi there, we're sorry to hear about your experience. We take honesty seriously and would like to address your concerns. Please reach out to Phillip Timmons, our Service Director, at 812-492-6918 and we will do our best to make this better so we can assist you further. Thank you.
Got oil changed in our 2023 Chevy truck. Driving around doing shopping and our truck kept saying oil low so we call back and by the way we were on interstate coming home. Call Kenny Kent and they say can you bring it back so we did. Find out they only put 6 quarts of oil in which they should put 8 in. Very disappointed in our service. The guy that took care of us should not be there all he said I am sorry!! Well we won't be bringing it back there no more. Very poor service!!!!!!!
Business response:
Hi there, we're sorry to hear about your recent oil change experience. We understand your frustration and apologize for the inconvenience caused. Please contact Phillip Timmons, our Service Director, at 812-492-6918 and we will do our best to make this better.. Thank you for bringing this to our attention.
During our oil change and tire rotation on our 2022 Blazer they found a transmission leak. They did not reset the life monitor. Had to take our Blazer back and they had it all day to replace the transmission pan gasket. Not sure why the transmission was leaking at only 12,000 miles.
Business response:
Hi there, Thank you for your review. We are sorry for any inconveniences caused during your service visit. Please reach out to Phillip Timmons, our Service Director, at 812-492-6918 and we will do our best to make this better.
Frequently asked questions about Kenny Kent Chevrolet
How is Kenny Kent Chevrolet rated?
Kenny Kent Chevrolet has a 4.4 star rating with 3,128 reviews.
When is Kenny Kent Chevrolet open?
Kenny Kent Chevrolet is closed now. It will open tomorrow at 9:00 a.m.