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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Was decent Noise no late check out Easy room access and views
Business response:
Dear Mike: Thank you for your feedback! We're glad to hear that you enjoyed the easy room access and the views. We apologize for any inconvenience caused by the noise and the lack of late check-out. As our hotel was sold out during your stay, every room needed to be prepared for the next guest, which limited our ability to offer late check-outs. We appreciate your understanding and hope to have the opportunity to serve you again in the future!
Very angry I ended up getting bedbugs. Stayed on March 22nd. I believe room 117. This is very unfortunate. I have severe PTSD due to this. It got my arms, neck, chest. Please be aware.
Business response:
Hello Kristina Thank you for sharing your feedback, and we sincerely apologize for the distress this has caused you. We take matters like this very seriously and want to assure you that we have a strict inspection process in place, conducted by a professional pest control company, every month to ensure the safety and comfort of our guests. We also want to let you know that the room you stayed in (Room 117) has been occupied every day after your departure without any complaints or signs of similar issues. It would have been h... read more
Fair
The hotel is fine, not super comfortable, quiet, or clean. I would note stay here again. The place is clearly a not so nice motel that has been redecorated to photograph well. The costumer service through booking was a pain, I attempted to alter my reservation within the allowed window and in the end it was ignored and I ended up having to pay for multiple nights when I only stayed once. I suppose the location was fine, and the pool was nice, though it was quite noisy with loud music being pumped into the pool area and surro... read more
Business response:
Hi Joseph: We are sorry your stay wasn't everything you expected. Thank you for your honest feedback! Best Regards, L3 Oasis Hotel
Expensive and outdated. outdated. Location was good
Business response:
Hi Mark: We are sorry your stay wasn't what you expected. Thank you for your honest feedback! Best Regards, L3 Oasis Hotel
Decent Run down. Coffee machine in the room didn’t work. A little noisy at night Close to town
Business response:
Dear Linda: Thank you for your feedback. We’re sorry to hear that your stay didn’t meet expectations. We apologize for the issue with the coffee machine and the noise you experienced at night. We’re taking your comments seriously and will address these concerns to improve the comfort of future guests. We appreciate your input and hope to have the opportunity to welcome you back for a better experience.
Glad I was only there one night! It was a quick overnight trip but the check-in clerk made things 10 times more difficult then it should have been and it took forever. The walls in our room were not clean, they had some kind of brown substance smeared on the main door and the bathroom walls, bathroom wall also had someone's hair all over it.. Parking was horrible as well. Location of hotel.
Business response:
Hi Maria: We are happy the location of the hotel was perfect for you. We do apologize for the inconvenience of the check-in experience and the cleanliness of the bathroom. Your feedback will be passed on to our Management. Best Regards, L3 Oasis Hotel
Very Poor One mile alway from downtown. It was very clean, and if we needed anything, like more toilet paper or something else, the staff was there 24 hours a day.
Business response:
Dear Jesse: Thank you for your review! We're glad to hear you found the hotel clean and that our staff was helpful when you needed anything. We apologize if your experience wasn’t perfect. We take your feedback seriously and will continue working to ensure all aspects of our guests' stays are as comfortable as possible. We hope to welcome you again soon!
Dirty Long black hairs in bathroom and two cockroaches
Business response:
Dear Joseph: Thank you for your feedback, and we truly apologize for the issues you encountered during your stay. Cleanliness and comfort are top priorities for us, and we're disappointed to hear about the hairs and the presence of cockroaches in your room. We will address this with our housekeeping team immediately and ensure that the proper measures are taken to avoid this in the future. We appreciate your input and hope you'll give us another chance to provide a better experience. L3 Oasis Management
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,490 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.