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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Never again Lights in parkinglot kept going off. Bug in the bathtub. Noisy neighbors and management wouldnt do anything. Lobby closes at 11pm and no guest service after that only an emergency contact that is useless. Rooms not ready upon checkin time of 4pm. Beds hard as the floor. No iron. No coffee or phone in room. Only 2 towels and one wash cloth given per room. General manager rude and useless. No cable tv only netflix, hulu etc... must use your own accounts. No elevators. The pool and spa was clean and nice. Fake hardw... read more
Poor
Disappointing
Disappointing Noisy at night and not that nice. We stayed for one night and I wouldn’t recommend staying for longer.
Business response:
Dear Denise: Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about the noisy environment at the hotel. As you may have realized we were hosts to a group who may have unintentionally caused excessive noise, I sincerely apologize for this issue hoping that I convince you to change your mind about another visit to our property. Please reach out to me directly at ignacio@myo... read more
Poor The pools were dirty and there was a big roach in my room
Business response:
Hi Miguel, we apologize for the lack of cleanliness you may have experienced and hope you come back again so we may provide you with a better experience.
Hotel was rated at 4 stars, did not meet four star expectations in the least. Maybe 2.5 stars. The bathroom had urine on the walls and floor. The room we had was not worth the cost. Arrived at 4pm exactly because we didn't want to get charged $50 for checking in early. Had to go back to the desk and get towels for the pool so that would not get charged an outrageous fine for not returning towels that were not given to us in the first place. The ice machine worked. Staff was courteous. The AC worked. Room was quiet.
Business response:
Hi Matthew, Thank you for sharing your review with us. We are sorry to hear about the concerns you had during your stay. Cleanliness is of utmost importance, and we will address the bathroom issue promptly with our housekeeping team. Regarding early check-ins, rest assured that we only charge when the room is not ready; we apologize for any misunderstanding. We'll work on improving communication at the front desk to avoid any future inconvenience. We apologize for the towel situation and understand your frustration. Our team... read more
Went for an overnight trip due to a work event and had to get a room. It was over 100 degrees and the air conditioning w AC unit did not work properly for cold air and caused the room to be very humid Very clean and rooms very clean.
Fair It was expensive and the tv channel kept freezing couldn’t enjoy just lounging and watching tv The pool area was beautiful.
Disappointing
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,227 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.