La La Land

Sylvia M. 

on Yelp

9 months ago

Once again coming in here was a bad idea. Leishi (unfortunately don't know exact spelling ) was the rudest person I have ever interacted with. How does a chain as successful as this have an employee like this. She made the drink wrong twice then basically turned around laughed and threw it at me. It splashed all over and she just kept laughing. The onset should immediately handle this situation as you will lose customer after customer with an employee like this 

Angel C. 

on Yelp

9 months ago

I visited La La Land Kind Cafe recently and was disappointed by the unprofessional behavior of some of the staff. Instead of focusing on their work, several employees were busy chatting with each other and making TikTok videos. Additionally, I noticed they were flirting with male customers rather than providing attentive service. This behavior created a poor impression and detracted from the overall experience. I hope management addresses this issue to ensure a more professional and welcoming environment for all customers. S... read more

Neelu Y. 

on Yelp

9 months ago

This has to be my least favorite La La Land location. So far, I've been to the Santa Monica and Westlake Village ones, and both are much nicer. I was surprised how beat up everything looks inside. The paint on the walls looked really scuffed up and worn out. Also, it was pretty dirty. The floors looked like they hadn't been mopped in a long time and had a bunch of dried up spills/dirt. The line was out to the door, and while I knew there would be a wait, it was much longer than my mom and I were expecting. It moved extreme... read more

John A. 

on Yelp

10 months ago

This week my wife and I have my daily stops at Lala and everyday we have an issue with them. Yesterday I came in they told me they only had non fat milk as an option nothing else and no toast. This is an ongoing issue here where they are out of everything milk, napkins, toast, utensils, there isn't a day where we've came in and it was a pleasant experience . I came in again this morning because they said today they would have milks My wife and I are sitting in the lobby when Emily came and opened all the doors. I kindly ask... read more

Christine S. 

on Yelp

10 months ago

Cute place.. love the aesthetic. Friendly employees. Coffee not so great to me . The almond croissant was good. It's very busy so some folks might not feel the same. 

David R. 

on Yelp

10 months ago

Stood there waiting to order while all the staff talked to one another in their sweatpants. Waites 10 minutes for a single drink while the 6 employees stood around and talked, gossiped, looked at their phone. When I finally got my $7 latte, a Carmel brûlée, it was absolutely disgusting. They were, for some reason, very busy so I decided just to drink half of it and chuck it. Starbucks gets a lot of hate but this place was absolutely dog water. 

Amanda C. 

on Yelp

10 months ago

I already had a love/ hate relationship with LaLa, which peddles its "Dharma Punks" SoCal aesthetic with a blasé mean-girl attitude as reliably as anything else. Yet nothing would have compelled me to publicly complain until today -- when someone decided to do perhaps the scummiest, laziest, most worthless thing I've experienced in the world of food delivery. Let's get to the story: My party ordered 8 beverages on Uber Eats but only received 7 Sorry, Alice! lol. but it's cool, mistakes happen. maybe our uber driver co... read more

Timothy J. 

on Yelp

11 months ago

Waiting 25 minutes for a cucumber salad while watching half the staff talk is wild... the girl who took my order checked on me 20 in and 5 min after I got my order 

Another T. 

on Yelp

11 months ago

Worst avocado toast I have ever had. Actually made me feel sick after. I'm not sure how they can mess it up so badly or what the mix with the "avocado." Forced myself to finish it because I spent $26 on mine and my daughters and we were on a car trip and didn't want to stop again. Steer clear!