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La La Land

3.7

About this business

Location details

180 Promenade Way , Ste. I, Westlake Village, CA, 91362, United States

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WeekdayScheduleStatus
Mon6:30 a.m. to 7:00 p.m.
Tue6:30 a.m. to 7:00 p.m.
Wed6:30 a.m. to 7:00 p.m.
Thu6:30 a.m. to 7:00 p.m.
Fri6:30 a.m. to 9:00 p.m.
Sat6:30 a.m. to 9:00 p.m.
Sun6:30 a.m. to 7:00 p.m.
3.7321 reviews
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Andy S.'s profile image
Andy S. 
rating
a year ago

my pup and i went for the grand opening and my dog got a pupcup. he threw up almost immediately after and had to go to the vet. all of my attempts to contact la la land kind cafe were ignored (i only wanted to see what was in the pup cup bc it was a tan color). super disappointed we were literally ignored especially regarding a matter such as this. thank god my pup was fine after an expensive vet visit, but can't honestly recommend this location after this experience. 

Nicole N.'s profile image
Nicole N. 
rating
a year ago

Overpriced, bad service, and slow. I was excited to see them come to town and I finally made it in. I paid $12 for a simple avo toast that took 15 minutes. 6 people were standing around talking to the district manager who was drinking behind the counter. Not one person said hi, thank you, or smiled. The place was filthy and run down already. I'll stick to my consistent Starbucks. 

Business response:

Hi Nicole! We truly apologize for the less than la la experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. - With love, la la 

Kristine S.'s profile image
Kristine S. 
rating
a year ago

Ok the lattes are amazing.... But is it worth the hype??? Not sure but what I am sure about is ... the girl that serves the drinks at the station always wear a tube top and while she's dishing out your drinks she keeps sticking her hands / fingers in her top to pull it up - ew. I'd complain to a manager but I don't care I'll go somewhere else for a trendy latte there's a ton 

Business response:

Hi Kristine! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. Love you! - La La Land 

Sherri D.'s profile image
Sherri D. 
rating
a year ago

This place is insanely popular so maybe I'm the anomaly. Waited in line 20 mins but got my drink within a few mins. Ordered an iced La La Latte with espresso and coconut milk and opted for the non-dairy foam. The smaller size was about $8. It was ridiculously sweet to the point that I couldn't taste the coffee at all. Couldn't even finish half of it before getting a headache. The coconut milk or maybe the foam had a weird plasticy taste. The staff was very friendly and calm despite the fact that they were definitely very bus... read more

Jessica A B.'s profile image
Jessica A B. 
rating
a year ago

Back yet again with even more regarding here. Here we/they go with it/their one/only bathroom also being out of order, now. Have no whatsoever clue as to what's is and/or Barnes & Noble played a factor in it. Since both of men/women's bathrooms were out of order yet again, this past wk. Chai/Matcha/s is/are definitely more on the watery side of things/s. Especially, with pumpkin spice with it/their La La is/are cold one/s. Understandable, but still like with hot option. At same time Matcha isn't good with espresso/cap... read more

Scott H.'s profile image
Scott H. 
rating
a year ago

Um, no. Just no. Not ever again. Tried a straight up cup of coffee - no foo foo BS. It was awful. Weak, burned, tasted foul. I've had better from a gas station or Dennys. At $4 for a cup of drip you can do much better anywhere else. 

Business response:

Hi Scott! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. We love you! - La La Land 

Todd M.'s profile image
Todd M. 
rating
a year ago

Absolutely terrible service. Didnt take long. My wife and I were looking to grab two late night lattes with two pastries after having a date night dinner. We walked in around 6pm. The place was not to busy. We waited behind a young couple in line. The register girl was really chatty with the people in front of us. We waited atleast 5-7 minutes for nothing to happen. We looked up toward the other free register and we noticed at least four employees just goofing around and just chatting with eachother. After 10 minutes waitin... read more

Business response:

Hi Todd! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. - With love, La La Land 

Kaci L.'s profile image
Kaci L. 
rating
a year ago

this place is not inclusive for dietary restrictions. They put butter on all of their avocado toast and do not list it in the ingredient list. This caused me and my friend to both be super sick because we are lactose intolerant when I let the employee know, she said well it's not that much butter, it doesn't really matter how much when you're intolerant of something any percentage is upsetting. I had their coffee and Matcha as well. Both were really well flavored but it was mostly milk and sugar. I'd recommend sticking with ... read more

Mindy S.'s profile image
Mindy S. 
rating
a year ago

I was so excited to try this place out. I paid 8.05$ for basically a cup of ice. I ordered a large iced vanilla latte with oat milk. The drink did not taste like vanilla and was all ice. The place is beautiful and the coffee comes in a nice cup. 

Business response:

Hi Mindy! We truly apologize for the less than La La experience you had in our cafe. Please email us at info@lalalandkindcafe.com so we can make it right. We love you! - La La Land 

Frequently asked questions about La La Land

How is La La Land rated?

La La Land has a 3.7 star rating with 321 reviews. 

When is La La Land open?

La La Land is open now. It will close at 7:00 p.m.