La La Land Kind Cafe

Devon S. 

on Yelp

a month ago

The aesthetic and location is super cute, but overall on both visits staff were extremely rude and unwelcoming- so I don't think I'd visit again! First time visit I got a matcha latte oat milk and almond croissant- both were pretty good! Came back for a second time and they were out of matcha so I tried a banana latte, it was okay... no banana flavor at all and the basic coffee we ordered tasted like vinegar (threw it away). Staff could barely say hello and just was pretty rude overall, when we ordered and tried to ask que... read more

Camille C. 

on Yelp

a month ago

Super great staff, not crazy about the quality of espresso. Would rather have coffee bean, sorry not worth the hype! 

Alka P. 

on Yelp

2 months ago

Second time here . First time was awesome so went again . Did not meet the expectations. Order mango passion fruit drink again which did not have any passion fruit . Just a sugar drink with ice . No one mentioned they are out of passion fruit . Wanted to order sandwich and kitchen was closed . Bathrooms dirty too . 

Claudio C. 

on Yelp

2 months ago

Skip this place. Rude staff and dishonest service. I paid for a coffee cake, got something that looked like a cupcake and tasted like pumpkin bread. When I pointed it out, the employee (a guy) was rude and dismissive. Terrible experience. Won't be back ever. 

Mary J. 

on Yelp

2 months ago

Service is terrible here. A girl took my order and when I was paying walked away. I selected a printed receipt and since she wasn't there I saw something printing near the register and grabbed it. 30 minutes later i was still waiting for two drinks. One of my daughters did get her drink and questioned if something was wrong and asked me to look at the receipt. She noticed it was the stickers for the drinks we were missing. She went back inside to explain what happened and was told our drinks were coming up. After anoth... read more

Alesia B. 

on Yelp

2 months ago

Unbelievable. I came for a latte. I asked for a whole milk hot latte they made me an iced latte; i said i ordered hot and she said "we aren't making any hot drinks because we close in thirty minutes." What sense does that make? Why wouldn't they disclose that when i ordered and why would they stop making hot drinks at 6:20 when they close at 7pm. Horrible. 

Ginger R. 

on Yelp

3 months ago

For a company that includes 'kind' in its name, this has been the most disappointing customer service experience I've ever had. I was misled, my follow-ups were ignored, and the promises made were never fulfilled. 

Ginger R. 

on Yelp

3 months ago

I contacted their customer service through their email address: info@lalalandkindcafe.com who promised me a refund however it was never processed. I followed up however I have not heard back. I'm writing to share a very disappointing experience during my first visit to your café in Calabasas on June 6, 2025. After downloading the Lalaland app and receiving a 50% off reward for my first drink, I was excited to try your café. I even downloaded the app for my mom so we could enjoy the visit together. Unfortunately, things d... read more

Moosh K. 

on Yelp

3 months ago

first time here on 6/10/2025 these employees have the biggest attitude omg chilax they think they owe the shop this bread it was 2 pieces then it was worth 11$ one bread should cost less then 11. they dont use real avocados because i saw the difference.