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La Quinta by Wyndham Denver Englewood Tech Center
- Hospitality
- Greenwood Village, CO
About this business
Location details
9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
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Came a little late to check in young man wasn’t very pleasant asked for extra pillows or blankets he said no there is none. Got to room had to go back done for sheets for hide a bed and made it myself. Hallways are dirty and so is the elevator. Woke up in am breakfast was basic nothing hot. Came back up to room and started to get ready to leave while looking for my things notice there was blood all over the down blanket on bed definitely wasn’t mine blood very disgusting! Not a very clean hotel!
When we arrived bathroom and toilet had not been cleaned gross, we got a new room after maintenance confirmed room was dirty , we only got our room cleaned once in 3 days , my wife called for clean towels we were told to come get them ourselves because there was only one person at the front desk , which was not true , the girl working the front desk was very rude .
Business response:
Dear valued guest. Thank you for taking the time to right a survey , your feedback is very important to us. I do sincerely apologize for the bad experience you had and it will be addressed so that we can make sure we provide our guests with an exceptional stay. We look forward to getting another opportunity to show you the stay you expected. Thank you again for your feedback.
I have bites all over my legs! My legs and feet have bites that I’m sure are from bed bugs. I have never had this happened to me at any hotel, i deserve a refund for the risk of infesting my house with these bugs, not to mention my legs look terrible
Business response:
Dear Valued Customer, I appreciate the time you took to right a survey. I can guarantee this is not a situation that needs to get further looked into. We will research and resolve the issues as needed. Thank you again for sharing the information and feel free to call direct with any other details.
Bathroom tub was in terrible shape. I had to purchase my own cleaning products and Everytime the water was turned on it was filled with black particulars. He bed was very uncomfortable.
Business response:
Dear Valued Guest, We sincerely apologize for any inconvenience during your stay and the bath condition noted in the review. We have addressed this with our team and addressed any maintenance issue within the room accommodation. Please let us know if we can of any assistance on a future visit. Sincerely,
The multiple pools and hot tubs for the family and the check in
Business response:
Dear Valued Guest, Thank you for sharing your feedback so that we can make our continuous improvements to both our service and facility. We have reviewed and addressed your concerns to better serve our guests and provide a more enjoyable experience to all. Sincerely,
It was a good stay had a house keeper that did get to my room till after 3 and my daughter was sleeping had to turn her and she was kind of rude about it
The front desk agent that worked the morning shift on May 30th was very an polite, I did asked to speak with property Manager, I was told that he was not in his office and that he will call me when returns. I did not receive any call.
Business response:
Dear Valued Guest, Please accept our sincere apologies for our missed opportunity to assist you in resolving your concerns. Your feedback would be most valuable for us to obtain in order for us to make service improvements. Sincerely,
Business response:
We appreciate you taking the time writing a review. We look forward to better serving you in the future.
Frequently asked questions about La Quinta by Wyndham Denver Englewood Tech Center
How is La Quinta by Wyndham Denver Englewood Tech Center rated?
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,963 reviews.
When is La Quinta by Wyndham Denver Englewood Tech Center open?
La Quinta by Wyndham Denver Englewood Tech Center is open now. It is open 24/7.