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La Quinta by Wyndham Denver Englewood Tech Center
- Hospitality
- Greenwood Village, CO
About this business
Location details
9009 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
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We had dog pee in our floor and on our couch from the people who stayed in our room before us. It took us calling down to the front desk twice asking if they could send someone up to clean it for us and then finally going and finding housekeeping for them to send their manager up to clean the carpet and couch area. When they came up to clean it they told us the people at the front desk hadnt even told them about it and they were completely unaware that we had dog pee in our floor and on the couch for our first 2 days there. ... read more
Business response:
Dear Valued Guest, I truly appreciate the chance to receive your feedback. It will allow us to make improvements within our hotel. I deeply regret to hear of the room defect and I understand that our team attended to your concern promptly. We will continue to strive on making improvements to better serve our guests. Again, thank you for your review.
The front desk lady was very rude when we checked in
Business response:
Dear Valued Guest, Thank you for providing a review of your recent stay. Please forgive us for any inconvenience that may have been caused during your arrival. We will continue to make improvements to our service so that we can provide a more memorable stay to all of our guests.
Jay at check in was very friendly. The room was dirty. Stained couch, chair, bedding & walls. The mirror had black cloudy stains...mold?!? The bathroom walls had stains all over & the tub was filthy! I don’t think the room or hallways had seen a vacuum in weeks. Our entire floor smelled like Chinese food. The nicest part was the lobby. I wish I could have slept there!
Business response:
Dear Valued Guest, Please forgive us for the cleaning deficiencies noted within the review. We have addressed these concerns with our team . Thank you for providing your feedback. We will inform Jay of your satisfaction with her service.
We went to stay away this motel, just 20 minutes from home, specifically for the swimming. The pool water was so murky, you couldn't see through it. The deck was dirty, with trash, muddy footprints, etc. While trying to find a toy my childaccidentally dropped into the equally murky hot tub, I found very bottle caps and broken glass from beer bottles, with my bare feet. The bathrooms near the poolwtw so nasty they were unusable, even the day after complaining about them to the front desk staff. Our room was neat and clean, th... read more
Business response:
Dear Guest, We appreciate receiving your feedback from your recent stay and we apologize for the condition of the pool area. We will address these issues right away with our team and resolve the maintenance defects. Please accept our sincere apologies.
Business response:
Dear Guest, We appreciate receiving your feedback so that we can make continuous improvements to our service and our facility. I would welcome the chance to assist you at your convenience. Thank you,
Business response:
Dear Valued Guest, We regret to hear of your dissatisfaction in your stay experience. We look forward to improving our hotel for all guests to enjoy a relaxing stay at the hotel. We hope you will allow us another chance to be of service again in the near future. Sincerely,
Business response:
We're sorry that you did not enjoy you stay. We hope you will give us another opportunity to serve you better.
I liked the pool area. I hated that I was stuck in elevator for 25 minutes until firemen came to the rescue. The other elevator was not working at all. I had to walk up 4 flights of stairs almost every time to get outside. Dog poop everywhere in the back areas. Needs updating, needs deep cleaning. Will never go there again!
Business response:
Dear Guest, We deeply regret that the elevator malfunctioned which caused further distress during your stay with us. If we have not provided compensation to you please contact us immediately. Your care and comfort is our highest priority. We hope you will give us another chance to provide a more memorable stay. Sincerely, General Manager
Worst service ever HORRIBLE Well let’s see where to start ! The maids look like they all come from a jail work program.. and the supervisor of the maids is RUDE AND GHETTO .. keep that at home not at work ... we got kicked out cause we Asked our room to be clean not freshened up... they told us that if we wanted new sheets they can give us sheets and we can change them ourselves..... the older man tried to tell me that they never said that but the old super slow lady name “Lalanna .. yes I remembered your name told me that i... read more
Business response:
Dear Ana, Thank you for taking the time to tell us about your experience at La Quinta by Wyndham Denver Englewood Tech Ctr. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took t... read more
Frequently asked questions about La Quinta by Wyndham Denver Englewood Tech Center
How is La Quinta by Wyndham Denver Englewood Tech Center rated?
La Quinta by Wyndham Denver Englewood Tech Center has a 3.6 star rating with 4,963 reviews.
When is La Quinta by Wyndham Denver Englewood Tech Center open?
La Quinta by Wyndham Denver Englewood Tech Center is open now. It is open 24/7.