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La Quinta Inn and Suites New York City Central Park

3.3

About this business

Location details

31 W 71st St, New York, NY, 10023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.39,501 reviews
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Nanette's profile image
Nanette 
11 months ago

It was below expectations but, tolerable! My stay was for 7 nights!!! I was billed before I got there and they would not undo the bill. I was splitting the bill with a friend, only when I checked out would they make the adjustment. This affected my credit card d billing cycle and I had to pay the bill entire bill and then get a credit. Bathroom was ridiculously small. Towel hook fell out of wall. Room was to be 172 sqft it was not, I measured with my phone. Bed was supposed to be a queen, it was a double (again I measured). ... read more

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

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Gideon 
11 months ago

Could be better, not maintainedn well the corridor to the room was a mess, with not much space to cross with bags, not aesthetic I had a very hard time to open the room door Cant work the TV to show something (but it worked) The shower handle broke down and was not connected The room was clean but not so comfortable and aesthetic windows were dirty Sink is not organized well, need to have some room to put your things Breakfast was very modest, no room to sit, very crowded Location was good Room was clean Bed was comfortable 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

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Porter 
11 months ago

Bad DIRTY!!! The mattress was stained, towels had stains on them and sheets too. The carpets in the hallwayts were filthy!!!!! The room was so dirty and I booked a2 doubles and had one full. I needed another room which cost me $300 more. This room was just as dirty. 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

Cristina's profile image
Cristina 
11 months ago

Fair falta total de mantenimiento en todos los espacios, nunca tuve wifi en la habitación, el desayuno bastante limitado en su variedad la ubicación 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

Turner's profile image
Turner 
11 months ago

Fair Había un solo ascensor para más de 14 pisos y se hacían filas largas para subir y bajar El servicio de desayuno y limpieza, el baño 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

Claire's profile image
Claire 
11 months ago

Thankfully was only there one night Very run down, carpets everywhere in rooms and hallways were disgusting. I’m sure Wyndham can afford to replace them! Very overpriced for quality Location 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

Chad's profile image
Chad 
11 months ago

Great customer service poor facilities Everything else Customer service 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

María's profile image
María 
a year ago

Buena ubicación y precio La organización del hotel no era muy buena, asi como su limpieza, estuvimos un total de 8 noches y nos dieron la opción de que viniesen a limpiar y a arreglarla todos los días y fallaron algunos. El desayuno y su personal, Miriam y Carolina sin duda lo mejor de todo el hotel, nos atendían cada mañana con una sonrisa y su profesionalidad era muy notable, daba gusto empezar el día así. 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

Linda's profile image
Linda 
a year ago

Disappointing Identified 2 issues in the room - a/c could not be controlled and no soap in the room and it took 48 hours for it to be addressed. Liked the location 

Business response:

Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham New York City Central Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took ... read more

Frequently asked questions about La Quinta Inn and Suites New York City Central Park

How is La Quinta Inn and Suites New York City Central Park rated?

La Quinta Inn and Suites New York City Central Park has a 3.3 star rating with 9,501 reviews. 

When is La Quinta Inn and Suites New York City Central Park open?

La Quinta Inn and Suites New York City Central Park is closed now. It will open tomorrow at 9:00 a.m.