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La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,729 reviews
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Stephan's profile image
Stephan 
4 years ago

Poor Breakfast was extremely bad. 

Business response:

Hello Stephan: Thank you for your feedback. I'm sorry to hear that our breakfast isn't back to our usual bright side mornings breakfast. We are currently working on making our breakfast safe for all our guests; which is why we are using pre-packaged grab and go. We can't wait to return to a full normalcy. Thanks for your feedback and we hope to see you again. Here For You, LQ Management Austin Downtown 

Joseph's profile image
Joseph 
4 years ago

Fair 

Mohammad-mahdi's profile image
Mohammad-mahdi 
4 years ago

Good location but not clean 

Business response:

Thank you for leaving a review of your stay. We are glad that our location was to your satisfaction. We do apologize for the long wait at breakfast. We are confident that your feedback will help us make improvements that will benefit all our guests. We hope that you will return and visit us again soon. 

Salvador's profile image
Salvador 
4 years ago

Fair 

Patrick's profile image
Patrick 
4 years ago

Bad Could hear next door guest watching tv at 4am. Walls are thin as paper. Awful. 

Business response:

We would like to offer our sincerest apologies for the noise issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. We hope that your next visit to the area. 

Jason's profile image
Jason 
4 years ago

A ripoff The room smells like wet dog. Outlets didn't work. Sheets had a pink stain on them. Parking is expensive at $35/night. Included breakfast is coffee and yogurt, no cereal or eggs or anything. The location is great, the staff were amazing. 

Business response:

Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations. 

Anonymous's profile image
Anonymous 
4 years ago

Poor The room had roaches and comforter was dirty and a/c did not work correctly. valet parking went up to 33 dollars it use to be 20 dollars. Hotel is older hotel smells like mildew . They honestly need a serious remodel . I spent 420$ for 2 nights including valet. I will not be staying here again . customer service 

Business response:

Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations. 

Alexander's profile image
Alexander 
4 years ago

Bemühtes Personal kann renovierungsbedürftige Unterkunft nicht schönen - uraltes Gebäude mit dünnen Wänden (man hört die Nachbarn bei allem was sie tun von Kinder "erziehen" bis Kinder "machen") - enge Gänge, absolut nervig für Gepäck - in der ersten Nacht bei Minusgraden hat die Klimaanlage nicht ausgehen wollen und den Raum weiter gekühlt - leicht modriger Geruch im Zimmer, Kanabisgeruch im gesamten übrigen Haus - Zimmerservice kompliziert und nur auf Anfrage - anfangs kein Toilettenpapier - nicht wirklich sauber - Preis /... read more

Business response:

Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations. 

Robert's profile image
Robert 
4 years ago

mediocre property in good location pillows; decor is quite dated valet parking ; front desk staff ; location 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,729 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.