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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional value for money
Business response:
Thank you for your review. This is definitely not the kind of experience we want our guests to have. We are so sorry about the issues you encountered as our pricing is in line with similar properties in this area. While an apology will regrettably not alter the outcome of your experience on this occasion, We do extend it with all sincerity. It appears we failed to meet expectation and we hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
Pleasant
Good location with spacious room. The staff at the reception need to provide better customer service Only it was very far from the elevator, secondly, the hallway has a particular smell. The breakfast does not have black tea. The staff was not nice The location was perfect. Also, the room was quite spacious.
Business response:
We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review, especially the odor you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel. LQ Customer Care
I came for business as did a friend. Our spouses joined us and the location was within walking distance for both. very dated but clean close to everything we needed
Business response:
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon! Respectfully, LQ Customer Care
Valet Parking $ 50 USD por noche El parking costaba $ 50 Usd por noche, con ese precio hubiera preferido irme a un mejor hotel que incluyera parking gratis La ubicación fue lo que más me gustó, a 2 calles del capitolio.
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Justo x pasar una noche todo un poco antiguo camas grandes
Business response:
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience. Respectfully, LQ Customer Care
Very Good The staff could have been more clear about the availability of street parking. The location was great! It was walking distance from lots of activities downtown. There was easy street parking. It was very quiet. It was great that breakfast was included.
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future. Sincerely, LQ Customer Care
Very Good No parking . Breakfast
Business response:
Your feedback of your recent stay is greatly appreciated. We are definitely disappointed to hear that you were unhappy with the breakfast served at our property. However, your response will go a long way toward improving breakfast for your next and future guests' stays. We offer you our sincerest apologies and are hopeful that you allow us another opportunity to welcome you as a guest upon your next visit to the area. Respectfully, LQ Customer Care
Good the ice machine on our floor was out of order, so you had to go to another floor to get ice. great location. close to the capital and many other things to do.
Business response:
It’s great to know that your stay with us at La Quinta Inn & Suites was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. Sorry about the ice machine we are working on getting it fixed as soon as possible. We’re looking forward to having you again as our guests! Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,688 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.