This profile has been claimed by the business owner or representative.
La Quinta Inn Denver Golden
- Hospitality
- Golden, CO
About this business
Location details
3301 Youngfield Service Rd, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fair Holly at the Front Desk was candidly, horrible. When I arrived there was a sign at the desk indicating she would be back shortly as she was helping another guest. I heard chatting and started to say "hello" to let her know someone was at the Desk waiting. When she came to the lobby, she rudely said "Didn't you read the sign?" Really??? She might have said something like "Thank you for waiting-I'm sorry but I needed to help another guest." Really a poor representation. And you couldn't help it but the power outage Saturd... read more
Poor This place is a dump. It’s old and they have done a few updates to make it look remodeled. The rooms smell dirty, the bathroom was tiny and dirty. There was no power for about 5 hours and the staff was no help. None of the emergency exit signs were lit and it was pitch black. Staff did nothing to help or inform guests. We had to use our phones to navigate the black hallways to find the desk to ask what was going on.
Business response:
Hi Nicole, Thank you for your stay with us. I'd like to apologize about the power outage but that was out of our control, we had no idea that we'd loose all power and that the phone lines would go down. Thank you for taking the time to share your experience here with us.
Poor Dirty floors, beds, towels, sketchy people, gross Nothing
Worried about bugs! Dirty rooms! Dog friendly and good breakfast.
Poor
Fair Locatie is direct naast de snelweg, door de slechte isolatie hoor je deze overduidelijk. Kamer is matig, hygiëne is ok. Vriendelijk personeel, ontbijt is op zich redelijk voor wat je in Amerika mag verwachten.
Fair
Other than that We booked a suite as our daughter, and son-in-law joined us for one night. The sofa bed was very old, and uncomfortable as both a couch, and bed. We could feel springs sticking us in the back.
Business response:
Hi Bruce, Thank you for your stay with us. We appreciate your feedback. I'll pass on your comments to management to see if we could get new sofa sleepers. Thanks again.
You get what you pay for. We are probably straying away from La Quinta after this stay, unfortunate. The room and specifically the bathrooms were very dusty and full of cob webs, had to ask 2-3 times to have this cleaned up. The bathtub was chipping and showed black around the drain. The toilet was very tall and since I am under 5'5 I therefore couldn't reach the floor when sitting. One of the USB plugs on the desk didn't work. The refrigerator froze EVERYTHING, no matter how low we set it. Breakfast items were always deplet... read more
Business response:
Hi Yesenia, Thank you for your recent stay with us. It sounds like we dropped the ball on meeting your expectations and I do apologize for that. Your feedback can only help us improve! Thank you for your feedback.
Frequently asked questions about La Quinta Inn Denver Golden
How is La Quinta Inn Denver Golden rated?
La Quinta Inn Denver Golden has a 3 star rating with 6,951 reviews.
When is La Quinta Inn Denver Golden open?
La Quinta Inn Denver Golden is closed now. It will open tomorrow at 9:00 a.m.