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La Quinta Inn Denver Golden
- Hospitality
- Golden, CO
About this business
Location details
3301 Youngfield Service Rd, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Okay TV didn't work. Never got the extra blankets we requested. Outdoor pool was nice!
Business response:
Sounds like we dropped the ball on meeting your expectations and I apologize for that. Thanks for the review.
Okay beds were only doubles minimal food location--right off 70
Business response:
Thanks for the review.
I would not stay at this location again. I would pay more and stay elsewhere We had to switch rooms once because the first room had a mildew smell. Second room was better but bathroom was not clean. It took us almost 30 minutes to check out. Front desk person was on a face time call or something at 430am when we left Location was good. Close to everything we were looking for
Business response:
Thank you for your stay with us. It sounds like we dropped the ball on meeting your expectations and I apologize for that. I will speak with my front desk team regarding cell phones at the desk.
B rating The floors were very dirty. 5 minutes walking barefoot and my feet were black. Both hard floor and carpet Comfortable beds and outside pool
Business response:
Ill pass on your comments to housekeeping to ensure this issue isn't a recurrence. Thanks for your feedback.
Poor
Literally the worst hotel I've ever stayed at. The electricity went off for 5-6 hours at night. No AC. No offers of flashlights or ANY explanation by staff. Not a "we are sorry". NOTHING! The noise from Rt 70 is really bad as well. DO NOT STAY HERE !! The staff was nice but clearly under trained
Business response:
Hi William, Thanks for your stay with us. I understand your frustration regarding the power outage. Us at the front desk were also surprised when the power went out considering we had no idea it was going to happen, otherwise we would have informed all guest ahead of time. Thanks for your feedback!
Very Poor
Overall disappointing stay. Will not be back. Overall feeling of property neglect. Basket for used pool towels was overflowing for 2 days. Lobby restroom was dirty. Garbage cans throughout property were overflowing. Power to hotel was lost for 6 hours Saturday night. No attempt to make anything comfortable and front desk indifferent to the point of being rude. We were refunded $25 but there was just no attempt to offer any explanation or extend any hospitality. Location was good for the wedding we were attending
Business response:
Hi Jean, Thank you for your stay with us. It sounds like we dropped the ball on meeting your expectations. I understand your frustration due to the power outage. We had no idea that it was going to happen otherwise we would have informed all guest in house. We do appreciate your feedback and I have passed on your comments regarding the cleanliness of the pool area and lobby so that we can make sure there isn't a recurrence.
Won’t be back Staff was not knowledgeable. Not that clean. Location
Frequently asked questions about La Quinta Inn Denver Golden
How is La Quinta Inn Denver Golden rated?
La Quinta Inn Denver Golden has a 3 star rating with 6,951 reviews.
When is La Quinta Inn Denver Golden open?
La Quinta Inn Denver Golden is closed now. It will open tomorrow at 9:00 a.m.