This profile has been claimed by the business owner or representative.
La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Sleep is very important, I will look at staying at another hotel the next time. Beds were terrible did not sleep well. Mattress need to be changed, they were lumpy, un-even parts, some parts were hard and some parts were to soft in the bed. Location, Staff
Business response:
Dear Susan, Thank you for taking the time to share your comments with us about your recent stay at our hotel. We apologize for the issues you mentioned, especially for the beds in the room. We know the importance of a good night's rest and we are so sorry for this inconvenience. We hope you will stay with us again, and we will be sure you have a quiet beds and a better experience. Sincerely, Hotel Manager.
Poor I got overcharged. Only stayed 1 night got charged for 2
Business response:
Dear Sid, Thanks for your comments. I'm pleased you had a good experience with us although I regret that we couldn't completely satisfy you. You were not overcharged, but a charge is sometimes placed for other services that exceeds the final price and this is calculated by the front desk when the final bill is reconciled. I hope you understand. We take real pride in our hotel, and I apologize if we let you down in any ways. Sincerely, Hotel Manager.
Close to highway This hotel has weak Wi-Fi signals and poor connections. This is very inconvenient. The location is convenient and the room is clean.
Business response:
Dear Miho, Thank you for your review. We are glad that you found our rooms clean and location convenient to highway. We take real pride in providing the best possible guest experience. I'm sorry if there was a temporary issue with the Wi-Fi during your stay. We will work on this and resolve it. Nothing matters more to us than providing a great guest experience, and you can be sure we're doing everything possible to improve the overall guest experience for future guests. Sincerely, Hotel Manager.
Won't stay again The room was old and out dated the beds were not comfortable the towels stained looked dirty the juice machine did not work the laundry facility closed no water available for guest the area has people hanging out did not look safe at all
Business response:
Dear Yvonne, Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager.
Over charged Nothing not to like about the property Nothing was wrong with the property
Poor
Disappointing
Very Poor We were arriving later in the evening and it was difficult to find using maps navigation app. It told me to turn and I had arrived, and the hotel was nowhere in site. It was dark - No signage. Nothing. I had to call to get directions. As we walked into our room the first thing we saw was a bunch of stains on the bedding. We called to ask for new bedding and the lady at the front desk obliged. Said she would bring it up. We asked at 930pm, she didn’t show up until after 1030pm. Then knocked again to ask us to bring ... read more
Business response:
Dear Angela, Thank you for staying with us and for the feedback. I apologize that you had difficulty at first finding the hotel, but I'm glad that was resolved. Finding our hotel can be a challenge for newcomers in some cases. I'm, very sorry for the problem with stains on the bedding and a dirty towel in your bathroom ruined your experience with us, and I'm equally sorry that we were not able to resolve the problem for you quickly. I apologize for the disappointment with the breakfast offering. Due to covid, we have limited... read more
Very Poor
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,251 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.