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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Troublesome front desk Front desk was either gone or lady is questioning too much when I’m trying to go in and out It was a cheap stay
Business response:
Dear Trent, Thanks for your comments. I'm pleased we could offer you a good guest experience at a price that's lower than anything else around although I regret that we couldn't completely satisfy you because our front desk person was not at their best when you visited. We take real pride in our hotel, and I apologize if we let you down in any way. We want you to have the best possible experience here, and we're working toward the complete satisfaction of all guests. Sincerely, Hotel Manager.
Por sitas al doctor Que el desayuno estuviera abierto No ay desayuno
You get what you pay for, it's cheap for a reason. Well this hotel isn't too bad ,but you get what you pay for. I'd called several times in advance to make sure my room had a fridge (the dont all have a mini fridge or a microwave) and when I finally got checked in which took some time, as I was using my husband's credit card, they had to send him a form via email for him to fill out his card info etc.Total hassle btw. When I finally got to my room, there was no fridge, which I need for my medication. I booked a queen size be... read more
Business response:
Dear Lee, , Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Everett. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that we did not meet your expectations. We are currently in the process of upgrading our hotel rooms. I have reviewed your reservation and do apologize that we did not go over your reservation details. Please rest assured that we are taki... read more
Very Poor The service wasn’t good at all they need to work on customer service!!!
Business response:
Hello, Thank you for your positive feedback. I am sorry to hear that we did not meet your expectations. Thank you again for staying with us. David J Bellville Assistant General Manager
NOOO They were not enforcing mask wearing so seemed like a major safety issue; multiple times saw staff without masks. The check in person couldn’t figure out our reservation; so put us into a different type room; only to find there was no micro/fridge. They fixed it but it took a lot of complaining and back and forth at 9p while trying to manage a toddler after traveling all day. They over charged us, and then took forever to Get it sorted out all while we are standing in the lobby with people walking in and out without mas... read more
Business response:
Hi Hannah, Thank you for your feedback! I am sorry to hear that you didn't have an exceptional stay I have gone ahead and reviewed our COVID safety policies with our front desk staff to ensure that we are all wearing our masks as required. Thank you, David J Bellville Assistant General Manager
Fair The staff wasn’t organized and so slow. The room doesn’t have a microwave. The location and a bit clean
Business response:
Dear ST, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Everett. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, David J Bellville Assistant General Manager La Quinta Everett
Disappointing and tiring. Security was poor. TV reception was horrible. Wifi was very slow. I had to complain about my neighbors twice because of the noise they made in the middle of the night. The parking lot has a lot of garbage. Some sketchy looking people were roaming the hallways and I know they were not guests. The room and staff were great.
Business response:
Dear Steve, Thank you for your positive feedback. I am sorry to hear that your tv and wifi did not meet your expectation. I have shared your feedback with my management team regarding security within and outside our hotel and the trash in the parking lot. Thank you again for bringing this to our attention. David J Bellville Assistant General Manager
Management Location hard to find. Hidden behind casino. No one managing the front desk. Called the desk number took about ten minutes before anyone responded.
Business response:
Hi Angela, Thank you for taking the time to let me know about your stay with us. I am disappointed to hear that you had to wait to check in and that our hotel was hard to fine. I have shared your feedback with my hotel management team and thank you again for your feedback. Thank you again for staying at the La Quinta Inn and Suites Everett and we look forward to welcoming you back! David Bellville Assistant General Manager La Quinta Everett
Employees should be more humble and not a stuck up! Specially to there guests The employees are judgemental there awful, I wish hadn't st@yed there: The room it's clean
Business response:
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. I will talk to the Front Desk Supervisor to talk about a solution. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. Thank you for choosing us! David Assistant Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,158 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.