This profile has been claimed by the business owner or representative.
La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair Breakfast hours where very short. Lots of people hanging around outside all night. Made me feel like my vehicle wasnt safe. Building smelled like smoke. Staff was very nice. Room was big. Price was good.
Business response:
Dear George Salas, Thank you for your feedback. I am glad you liked our staff, rooms and price. Although, I apologize that we couldn't completely satisfy you because you felt the breakfast hours very short and building smelled like smoke. I'm sorry that actions by discourteous guests beyond our control detracted from your stay, and I sincerely hope we can provide you a more suitable and better experience the next time you're in the area. Sincerely, Hotel Manager.
Fair they didn't clean our room
Business response:
Dear Samantha Geraghty, Thank you very much for the feedback about your recent stay with us. I am sorry to hear your experience with us was not what it should have been. I have taken your comments and passed them on to our housekeeping department and talked with the room attendant who clean your room. I can assure you the experience you had was not a normal occurrence. I know I cannot change your experience with us and for that I am sorry. You can be sure we'll do better for you next time. Nothing means more to us than provi... read more
I wouldn't recommend this place nor stay there ever again. Service could had been better. This place o KY had one person dealing with the phones n checking people in and out. It was very stressful to watch one person do it all. The bag was a joke. Small bottle of water, a tiny Danish, n thr only thing decent was a yogurt. We paid $100.00 dollars for one night and we couldn't even get a cart to bring our bags down.
Business response:
Dear Guest, We very much appreciate and value your feedback. I apologize for the mix-ups regarding your checking and checkout and other issues. Due to COVID, we have limited our services and breakfast on a small scale for the safety of all the guests. We regret for the inconvenience caused due to this. Hence, we will provide full service and breakfast when the things gets normal. We're always working to improve the hotel and will do better for you in future if you decide to return. We're always working to make the guest expe... read more
Horrible, Terrible!! I wish I could say lot about this stay. Everything!!! Starting with Booking.com, staff, cleanliness etc to the location taking you to a location that’s a dead end. In addition, Booking.com messed up my reservation and they could not find the confirmation after a long drive from the airport, my family was too tired and a place to rest but had to wait 2hrs to get in the hotel that’s not even worth the money. I did not like anything from this La Quinta Hotel, it’s the worst of all!
Bad Made a reservation for a double queen, after driving from Idaho, got to the location late in the evening to find out they had no double bed rooms. I would have found a different hotel if I knew this but was exhausted by the time we got there. Nothing was done regarding this, so I guess it’s ok to pay for a reservation room and just get whatever
Business response:
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations because the room type you requested was not available at the time of your arrival. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager.
Bed sheets and bathroom The staff was disorganized upon arrival. The bed sheets had stains and so did the pillow cases. The bathroom is not thoroughly cleaned and is very outdated. Furniture isn’t well kept. It was located conveniently.
Business response:
Dear Veronica, Thanks for staying with us and for noting our exceptionally convenient location. I'm sorry for the in-room experience, bathroom and furniture issues that weren't to your liking. Rest assured that these issues will be looked into. We value your comments and look forward to having the pleasure of serving you again. Sincerely, Hotel Manager.
Sleep is very important, I will look at staying at another hotel the next time. Beds were terrible did not sleep well. Mattress need to be changed, they were lumpy, un-even parts, some parts were hard and some parts were to soft in the bed. Location, Staff
Business response:
Dear Susan, Thank you for taking the time to share your comments with us about your recent stay at our hotel. We apologize for the issues you mentioned, especially for the beds in the room. We know the importance of a good night's rest and we are so sorry for this inconvenience. We hope you will stay with us again, and we will be sure you have a quiet beds and a better experience. Sincerely, Hotel Manager.
Poor I got overcharged. Only stayed 1 night got charged for 2
Business response:
Dear Sid, Thanks for your comments. I'm pleased you had a good experience with us although I regret that we couldn't completely satisfy you. You were not overcharged, but a charge is sometimes placed for other services that exceeds the final price and this is calculated by the front desk when the final bill is reconciled. I hope you understand. We take real pride in our hotel, and I apologize if we let you down in any ways. Sincerely, Hotel Manager.
Close to highway This hotel has weak Wi-Fi signals and poor connections. This is very inconvenient. The location is convenient and the room is clean.
Business response:
Dear Miho, Thank you for your review. We are glad that you found our rooms clean and location convenient to highway. We take real pride in providing the best possible guest experience. I'm sorry if there was a temporary issue with the Wi-Fi during your stay. We will work on this and resolve it. Nothing matters more to us than providing a great guest experience, and you can be sure we're doing everything possible to improve the overall guest experience for future guests. Sincerely, Hotel Manager.
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,198 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.