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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Food splattered on walls and bugs in the beds There was food splattered on the walls, I have pictures of my daughter actually cleaning your hotel room because your staff clearly doesn’t know how. After about 15 minutes in bed I felt like I was being eaten alive, flip on the lights pull back the sheets and there are bed bugs and a urine stain on the mattress pad! I liked how close it was to the freeway allowing us to quickly leave and never come back!
Business response:
Dear Jessica, We are distressed to read about your experience. We make sure to provide safe and clean lodging here at our hotel, which is what we strive for, and it is unfortunate that this was not your experience. We always encourage guests to bring their discomforts to our attention immediately for a swift resolution. Nonetheless, all possible pests will be eradicated, and we will work to ensure a more safe and comfortable atmosphere for all of our guests. If there is any chance to regain your patronage and improve your pe... read more
Dangerous, Drug Infested place stay away! Check in was 3pm didnt get in my room until 6pm. the area is infested with people fighting in parking lot and shooting up dope in front of everyone. I had two people from my party attempt to check in and put half on card half cash. hotel wouldn't let them said they have a no cash policy due to the area and fraudulent money being given them. how would we know that, and why is it our issue? As a result they slept in parking lot alternating sleep to protect themselves. for me on my firs... read more
Business response:
Dear Jamie, It is very disappointing to learn of the bad impression you made with the state of your accommodations. It is pretty serious, and we never condone things any such things in our hotel or premises. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as we are a... read more
Terrible!! Will not recommend. Phone out of order. No batteries in tv remote control. No room svc. There was no fresh fruit (berries, apples, bananas, oranges). No decaf coffee. Cheryl Lahela who ran the breakfast was very personable, friendly, and gave excellent service.
Business response:
Dear Zenaida, It is disappointing to note that your stay was not satisfactory, except for the friendly staff. We regret the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.
Disappointing Our first room smelled really bad. The carpet was damp too. Stained on the comforter. The bathroom was dirty as well. Although the staff was great. We were placed in a different room. Our room was missing a refrigerator. But the staff member Joe, brought us one which was so nice. Friendliness of the staff. Breakfast variety
Business response:
Dear Cbello, We are sorry that except for the varied breakfast and friendly staff, we were unable to maintain the level of cleanliness, maintenance or provide you with the quality of amenities & facilities you deserved during your recent stay. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager
Poor Dirty Tv
Business response:
Dear Huynh, We are sorry that we were unable to maintain the level of cleanliness, maintenance or provide you with the quality of services, amenities & facilities you deserved during your recent stay. We shall surely check and take action for improvement. This is a matter of concern and not a regular feature of our hospitality. Customer satisfaction is paramount to us. Request your understanding and continued patronage. Sincerely, Hotel Manager
It was ok will stay again if needed but price could come down for what u get! No fridge or remote batteries Did not eat. Decent rooms however first room toilet did not flush and the second room someone took the fridge and batteries from remote. I have been in much worse rooms.
Business response:
Dear Paula, We are extremely sorry to hear you did not feel value for the price paid and was not as per your expectations. We have seriously taken note of all the points as mentioned in your review and will take the necessary steps to improve the staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again. Sincerely, Hotel Manager
Fair It’s somewhat rundown. Old carpet and brown stains on the walls. The smell bothered me, too. Might be some kind of carpet cleaner or something. But the fresh, clean smell of many nicer hotels. It’s inexpensive, close to the highway and had breakfast.
Business response:
Hello Guest, Thanks for the stay and the feedback. Though you found it inexpensive, convenient and liked the breakfast, our apologies for the unsatisfactory stay for the issues as mentioned. We shall definitely work on your observations. You can expect a further improved stay next time. Please visit us again. Sincerely, Hotel Manager.
Fair Unfortunately, it was very noisy with Soccer kids partying all night so got no sleep. Comfortable and nice rooms. Staff was very friendly. Great breakfast.
Business response:
Dear James, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you were highly impressed with our staff hospitality, comfortable rooms and breakfast. However, I have noted your comment about the noise issues which detracted from your stay with us. My hope is that you will visit again so that we can show you a better experience that will fully satisfy you. We’ll be here when you need us. Sincerely, Hotel Manager.
Not worth it The AC was at 60, but the room was over 67F. It wouldn't stay on to chill off the room. The smell in the room/hotel is atrocious. Bring a freebreez spray with you. Staff was either non existent when you need them or make you feel like you're intruding on their time when they were present. Find another hotel. Walking distance to our fave breakfast restaurant, Patty's Egg Nest.
Business response:
Dear Charles, We are extremely sorry to hear you did not feel value for the price paid and was not as per your expectations. We have seriously taken note of all the points as mentioned in your review and will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,261 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.