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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Very Poor We were arriving later in the evening and it was difficult to find using maps navigation app. It told me to turn and I had arrived, and the hotel was nowhere in site. It was dark - No signage. Nothing. I had to call to get directions. As we walked into our room the first thing we saw was a bunch of stains on the bedding. We called to ask for new bedding and the lady at the front desk obliged. Said she would bring it up. We asked at 930pm, she didn’t show up until after 1030pm. Then knocked again to ask us to bring ... read more
Business response:
Dear Angela, Thank you for staying with us and for the feedback. I apologize that you had difficulty at first finding the hotel, but I'm glad that was resolved. Finding our hotel can be a challenge for newcomers in some cases. I'm, very sorry for the problem with stains on the bedding and a dirty towel in your bathroom ruined your experience with us, and I'm equally sorry that we were not able to resolve the problem for you quickly. I apologize for the disappointment with the breakfast offering. Due to covid, we have limited... read more
Very Poor
Fair
Fair For the most part the staff are great except the General manager.
Business response:
Dear Adriannah Hansen, Thank you for choosing to stay at our hotel and for leaving us your valued feedback. I am glad to hear that about the great customer service you received from our staff except for the general manager. We are very sorry for your disappointing experience with the general manager. We try to accommodate all our guests during these busy periods and stress the importance of safety. While we understand your disappointment we would love for you to stay with us again so we may leave you with a more positive las... read more
I was not impressed and will go elsewhere on my next stay The mattress had the comfort of a brick. A small refrigerator and microwave would have been a nice feature. It would have been nice to have more than one bar of soap in the room. It will be nice when and if a real breakfast ever comes back, some snacks in a bag hardly qualify as breakfast. We traveled with our two dogs, staff was quite receptive to this.
Business response:
Dear Bryan, Thank you for your kind comments about our staff. However, We're sorry that you were not impressed with your experience with us. We regret that our mattress, breakfast, and some facilities were not up to your expectations and promise that we will strive to improve on your suggestions. We consider feedback very important. We hope you will reconsider and come back, as we would love to have the opportunity to improve upon your impression. Thanks again for being our guest. Sincerely, Hotel Manager.
Not a safe place, too many things wrong in the room, smell of cigarette smoke in the room. Toilet ran constantly, room smelled of cigarette smoke, red light flashes on the phone - the only way to stop it was to unplug the phone, super sketchy people in the hallways - I suspect drug activity was going on. Doesn’t feel like a safe place at all. Friendly staff
Business response:
Dear Malone, Thanks for commenting. I'm sorry you felt unsafe here, but as you found out, we're actually a safe and convenient place to stay with very affordable rates. I regret that we made a bad impression in some way. We take pride in our hotel and are doing everything possible to make the guest experience here better than ever before. Sincerely, Hotel Manager.
Disappointing Terrible beds. Mine had a huge dip and I got stabbed by a spring. It was cheap. After 17 hours of travel it was a welcome stop.
Business response:
Dear Tara Gilligan, Thanks for your comments. I'm pleased that you had a generally good experience with us, but I'm very concerned that we didn't live up to your expectations because of the beds. We take great pride in our hotel, and I hope that shows, plus we're also always working to get better. Sincerely, Hotel Manager.
Bad
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,158 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.