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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
It was a room. My reservation was cancelled, the manager did work to get us a room after a couple hours, initially no water in the room, ie the sink and toilet, there was poop on the toilet seat. Bagged breakfast due to Covid. What was in the bag was mediocre at best
Business response:
Hello Lou, It is disappointing to note that your stay was not satisfactory. We regret the inconvenience due to many unfortunate reasons. Our team will check where we went wrong and will take corrective actions for maximum betterment. We shall appreciate your kind understanding and request a rethinking to visit. Sincerely, Hotel Manager.
Fair
Fair
Fair
It is overpriced compared to other places that charge the same and offer much more value. Staff was slow (waited 45 minutes to get into our room even though we had reservations). No towel rack for hand towel. No Klenex in the bath sink area. Bed was very comfortable
Business response:
Dear Tina, We are extremely sorry to hear you did not feel value for the price paid and was not as per your expectations. We have seriously taken note of all the points as mentioned in your review and will take the necessary steps to improve staying experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again. Sincerely, Hotel Manager
Fair The property could use some paint to make it not so rough looking. We had to change rooms since the first one smelled of cigarette smoke. The location was good for a stop over on our trip.
Business response:
Dear Colette, We are terribly sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable, and you had to move to another room. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. We have given special training and instructions to the hotel staff to check all the rooms prior to check-in of a new guest and maintain daily routine cleanliness of a room of an existing guest. Sincerely, Hotel Manager
They are not welcoming. Very dirty Everything Nothing
Business response:
Dear Daisy , I am terribly sorry for the bad experience you encountered during your stay with us. Your experience with the cleanliness, unwelcoming staff is unacceptable to me, and I take full responsibility. Hotel staff has been given special training for communication and maintain daily cleanliness. We take real pride in our hotel, and I apologize that we let you down in this way. I have already taken action to make sure a similar situation does not happen again. I hope you will soon give us another chance. We’re certain t... read more
Disappointing
Won’t stay again We stayed for 9 nights only got our room serviced 2 times we ran out of toilet paper. The TV and Internet suck. Breakfast was cold eggs and super hard biscuit. The front desk didn’t care that we complained about someone knocking on our door at 11:30pm. I liked that there was restaurants near by.
Business response:
Dear Irene, We were extremely disappointed to read about the bad experience you had during the stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding all the points you mention in your review you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services. Hope you reconsider. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,261 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.