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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible, Terrible!! I wish I could say lot about this stay. Everything!!! Starting with Booking.com, staff, cleanliness etc to the location taking you to a location that’s a dead end. In addition, Booking.com messed up my reservation and they could not find the confirmation after a long drive from the airport, my family was too tired and a place to rest but had to wait 2hrs to get in the hotel that’s not even worth the money. I did not like anything from this La Quinta Hotel, it’s the worst of all!
Bad Made a reservation for a double queen, after driving from Idaho, got to the location late in the evening to find out they had no double bed rooms. I would have found a different hotel if I knew this but was exhausted by the time we got there. Nothing was done regarding this, so I guess it’s ok to pay for a reservation room and just get whatever
Business response:
Dear Guest, Thanks for your comments. I'm terribly sorry that we failed to meet your expectations because the room type you requested was not available at the time of your arrival. We take real pride in this hotel and believe that pride shows in everything we do. I'm disappointed that we could not satisfy you, and I hope you will try us again in the future. We're always working to make the guest experience better than ever before. Sincerely, Hotel Manager.
Bed sheets and bathroom The staff was disorganized upon arrival. The bed sheets had stains and so did the pillow cases. The bathroom is not thoroughly cleaned and is very outdated. Furniture isn’t well kept. It was located conveniently.
Business response:
Dear Veronica, Thanks for staying with us and for noting our exceptionally convenient location. I'm sorry for the in-room experience, bathroom and furniture issues that weren't to your liking. Rest assured that these issues will be looked into. We value your comments and look forward to having the pleasure of serving you again. Sincerely, Hotel Manager.
Sleep is very important, I will look at staying at another hotel the next time. Beds were terrible did not sleep well. Mattress need to be changed, they were lumpy, un-even parts, some parts were hard and some parts were to soft in the bed. Location, Staff
Business response:
Dear Susan, Thank you for taking the time to share your comments with us about your recent stay at our hotel. We apologize for the issues you mentioned, especially for the beds in the room. We know the importance of a good night's rest and we are so sorry for this inconvenience. We hope you will stay with us again, and we will be sure you have a quiet beds and a better experience. Sincerely, Hotel Manager.
Poor I got overcharged. Only stayed 1 night got charged for 2
Business response:
Dear Sid, Thanks for your comments. I'm pleased you had a good experience with us although I regret that we couldn't completely satisfy you. You were not overcharged, but a charge is sometimes placed for other services that exceeds the final price and this is calculated by the front desk when the final bill is reconciled. I hope you understand. We take real pride in our hotel, and I apologize if we let you down in any ways. Sincerely, Hotel Manager.
Close to highway This hotel has weak Wi-Fi signals and poor connections. This is very inconvenient. The location is convenient and the room is clean.
Business response:
Dear Miho, Thank you for your review. We are glad that you found our rooms clean and location convenient to highway. We take real pride in providing the best possible guest experience. I'm sorry if there was a temporary issue with the Wi-Fi during your stay. We will work on this and resolve it. Nothing matters more to us than providing a great guest experience, and you can be sure we're doing everything possible to improve the overall guest experience for future guests. Sincerely, Hotel Manager.
Won't stay again The room was old and out dated the beds were not comfortable the towels stained looked dirty the juice machine did not work the laundry facility closed no water available for guest the area has people hanging out did not look safe at all
Business response:
Dear Yvonne, Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager.
Over charged Nothing not to like about the property Nothing was wrong with the property
Poor
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,158 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.