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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Won't stay again The room was old and out dated the beds were not comfortable the towels stained looked dirty the juice machine did not work the laundry facility closed no water available for guest the area has people hanging out did not look safe at all
Business response:
Dear Yvonne, Thank you for taking the time to give us your experience. Please accept our sincere apologies on the experience that you had while staying at our property. While we never like to hear that a guest had a bad experience we are always receptive to feedback. We will review your comments with our management team to find areas of opportunity. While you mention you will not stay again, we hope you would so we can leave you with a more positive lasting impression. Sincerely, Hotel Manager.
Over charged Nothing not to like about the property Nothing was wrong with the property
Poor
Disappointing
Very Poor We were arriving later in the evening and it was difficult to find using maps navigation app. It told me to turn and I had arrived, and the hotel was nowhere in site. It was dark - No signage. Nothing. I had to call to get directions. As we walked into our room the first thing we saw was a bunch of stains on the bedding. We called to ask for new bedding and the lady at the front desk obliged. Said she would bring it up. We asked at 930pm, she didn’t show up until after 1030pm. Then knocked again to ask us to bring ... read more
Business response:
Dear Angela, Thank you for staying with us and for the feedback. I apologize that you had difficulty at first finding the hotel, but I'm glad that was resolved. Finding our hotel can be a challenge for newcomers in some cases. I'm, very sorry for the problem with stains on the bedding and a dirty towel in your bathroom ruined your experience with us, and I'm equally sorry that we were not able to resolve the problem for you quickly. I apologize for the disappointment with the breakfast offering. Due to covid, we have limited... read more
Very Poor
Fair
Fair For the most part the staff are great except the General manager.
Business response:
Dear Adriannah Hansen, Thank you for choosing to stay at our hotel and for leaving us your valued feedback. I am glad to hear that about the great customer service you received from our staff except for the general manager. We are very sorry for your disappointing experience with the general manager. We try to accommodate all our guests during these busy periods and stress the importance of safety. While we understand your disappointment we would love for you to stay with us again so we may leave you with a more positive las... read more
I was not impressed and will go elsewhere on my next stay The mattress had the comfort of a brick. A small refrigerator and microwave would have been a nice feature. It would have been nice to have more than one bar of soap in the room. It will be nice when and if a real breakfast ever comes back, some snacks in a bag hardly qualify as breakfast. We traveled with our two dogs, staff was quite receptive to this.
Business response:
Dear Bryan, Thank you for your kind comments about our staff. However, We're sorry that you were not impressed with your experience with us. We regret that our mattress, breakfast, and some facilities were not up to your expectations and promise that we will strive to improve on your suggestions. We consider feedback very important. We hope you will reconsider and come back, as we would love to have the opportunity to improve upon your impression. Thanks again for being our guest. Sincerely, Hotel Manager.
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,197 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.