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La Quinta Inn Everett
- Hotels
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
unclean and broken facilities the first night we saw the basin was leaking, then the people downstairs bang the ceiling because he does not like the noise from footsteps. Then the staff helped us to change the room. we switched the room, but we got itchy legs in the morning, there are fleas in the bed! the hotel is not very clean in general. location and price. plus free breakfast
Business response:
Dear Guest, We are distressed to see your comments. Though you were happy with our location, price, and breakfast, I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
This hotel did the job. Have stayed at other La Quintas that were much nicer though. The building interior decorating was awful. Dark paint on hall walls may have been chipped. Can't really remember because the choice of colors was such a put off. Depressing. Worker in breakfast room was delightful. Had usual breakfast items but she made them seem high class. The room and facility were clean and the bed was comfortable.
Business response:
Dear Rhonda, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely thankful for providing valuable suggestions, where we can do better. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Your concerns will be shared with hotel management to ensure proper steps are taken to improve our hotel amenities & facilities. However, we are grateful to you for your appreciation for breakfast, staff, clean facility, rooms, ... read more
Bad
Fair The room was nice but the facility was in shambles. The front desk was a joke and the elevator didn't work. The night clerk even gave me the wrong checkout time. Quiet room with comfy beds.
Business response:
Hello Donn, Thanks for the stay and the feedback. Sincerely regret all the inconvenience. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Fair The room wasn't very clean. The bathtub and sink were full with hair, so I've spend some time cleaning it. If you see something like that, you wonder how clean the rest of the room is. The check in was verrrry slow and when I checked out early in the morning there was nobody at the front desk and there was no box to drop off the cards. The bed was comfortable.
Business response:
Dear Orthja, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
Needs a good cleaning. It was not cleaned well. There was dust and lint in all the corners and creases of the room and hallways. They may have done basic vacuuming with a sub par machine. It did not appear as though walls, doors or furniture had been throughly wiped down and cleaned in sometime. I didn't feel comfortable walking in the carpet because it was stained and sticky in some areas. We stay at La Quinta's fairly often, and this one was way below standard from my comparison. The pictures look pretty nice. I would not ... read more
Business response:
Dear Alaina, Thank you for taking the time to highlight dedicated staff. We are pleased to know you enjoyed the service. But sorry that our cleanliness disappointed you. The housekeeping staff was made aware of the complaints made regarding their work and instructed that the level of cleanliness would need to improve. Thank you for your feedback and we hope you will come back and stay with us again. Sincerely Hotel Manager
Bad Gave us room that was occupied broken elevator on 3rd floor
Business response:
Dear CYNTHIA, Thanks for your stay at our hotel. We are sorry for the inconvenience caused to you this time, as we could not accommodate your needs regarding the rooms, but we will make sure you get the room of your choice on your next visit. Hope your next stay will be a memorable experience. Please visit us again. Sincerely, Hotel Manager
Fair location nothing
Business response:
Dear Baldev, We are sorry to hear that your stay at our hotel was not pleasant. If you had specifically mentioned the key areas that bothered you, we could have worked to improve them. Anyhow, your feedback is important to us, and you can contact us at any time with your concerns. We value guest feedback for improving our services. Looking forward to seeing you again. Sincerely, Hotel Manager
Horrible I have stayed at Laquinta hotels before and they where very nice. This one was horrible very ghetto and sketchy people everywhere and the door to our room barely shut. People where putting a rock in the back door to keep it open, so anybody and everybody could just walk right in! I would never recommend this hotel to anybody! Nothing
Business response:
Dear Jami, It is highly regrettable that your stay with us was a huge disappointment. We are too concerned with the quality of the service, which you received, that was not acceptable at all. Please accept our sincerest apologies for all the inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure simila... read more
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,454 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.