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La Quinta Inn Everett
- Hotels
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
My stay was not very good. Thankfully I was not there a lot. Had to switch rooms because of a screaming kid. Seemed that they put everyone right next to each other. Walls were thin. Could hear the people next door talking. Sheriffs office woke us up looking for someone else. Room was missing furniture. Walls were patched poorly. Stains covering carpet. The bathroom door was to close to the floor and would get caught on the bath mat when you opened the door. Breakfast was nonexistent. I've stayed in a lot of LaQuintas/ Wyndha... read more
Business response:
Dear Endsley, I am really disappointed to note that your overall experience was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Don't stay here at all The fridge was loudly ringing, the TV was so blurry on all but like 2 channels, couldn't watch the Sunday night football game, there was a napkin over the smoke detector when we arrived and when we called about these issues the staff just said unplug the fridge and they said that they would send someone for the napkin but didn't. The staff was rude when called about issues with the room.
Business response:
Dear William, It is highly regrettable that your stay with us was a huge disappointment. We are too concerned with the quality of the service, which you received, that was not acceptable at all. Please accept our sincerest apologies for all the inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure sim... read more
Deceptive pricing and making money on my money with "deposit". At checkin I was informed that I had to pay an ADDITIONAL $100 as a "security deposit". Despite claiming it was a Temporary hold, the funds were actually taken from my account and although I was told the deposit would be released upon checkout, it is now midnight and the $100 has not been returned. I called the hotel and they informed me it could take FIVE DAYS for my $100 to be returned! In other words the hotel is earning interest on my money WORSE: I was on th... read more
Business response:
Dear Burl, We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken. You can be sure about a better stay with us. Please visit us again. Sincerely, Hotel Manager
Never. Again. Don’t stay here unless your ONLY requirement is clean bedsheets. The hotel is dirty. The hallways haven’t been vacuumed in the recent past, there is dirt and grime everywhere, the carpets are completely stained. The first room we were given smelled like 100 wet dogs had smoked their last cigarette there. My spouse is allergic and we asked to move. The night clerk was nice and moved us immediately. The second room smelled clean and had clean sheets but that was it. Light bulbs were burned out, the carpet was sta... read more
Business response:
Dear Melinda, I am extremely sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience, and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Our prayers for your grandma. Sincerely, Hotel Manager
Hotel stay Everything the halls were dirty the staff was uneducated we had a terrible experience Nothing the property was dirty
Business response:
Dear Guest, I am terribly sorry to hear your experience with us was not what it should have been. I have taken your comments and passed them on to our housekeeping department as a whole and talked with the cleaning staff who cleans the overall hotel premises. I can assure you the experience you had was not a normal occurrence. I know I cannot change your experience with us and for that I am sorry. I do want to thank you for staying with us and providing the feedback you did, no matter how hard it is to read. Sincerely, Hotel... read more
Fair WIFI did not work properly, people/zombies in the parking lot NOT OK! I am a Wyndham owner and expected more from this location. I paid out of pocket and did not use my Wyndham account. The building was very nice, Staff was great.
Business response:
Dear Perez, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely thankful for providing valuable suggestions, where we can do better. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Your concerns will be shared with hotel management to ensure proper steps are taken to improve our hotel amenities & facilities. We hope that you will visit us again the next time you are in the area. Sincerely, Hotel Manager
Disappointing Staff was very rude. We asked several times for a handicap room & did not receive one.
Business response:
Dear Guest, We are known for our professional, hospitable staff, and we are sorry to hear that this was not your experience. I am extremely sorry for the very bad experience you encountered. The act done by the staff was totally unacceptable. We appreciate you for bringing this to our notice and regret the experience, however unlikely it may be. We take it seriously towards improvement and are investigating it. Not only that, but we will ensure that such things do not happen again. You shall never have such an experience, ho... read more
Disappointed period I was so disappointed with the rooms after paying 135$ hoping to have a comfortable night,the first bed had a weird noise and very old furniture as well as the bed.i then changed to another room which atlist the bed was quite but no Wi-Fi and bedsheets were like used.from the disappointed I got with the room I couldn't even think of breakfast,I couldn't not even imgn why room attendance nicked by door 30 minutes before my check out.Please try and atlist give half of the services we pay for, The front desk... read more
Business response:
Dear Eliphas, We are distressed to read your comments. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager
Bad They didn't even tell me they were charging my card an extra 100 dollars and they didn't even let me know for what. I didn't damage anything nor did I do anything that would warrant 100 dollars being charged to my card after check out. I'm super pissed No much the front desk lady was rude and glared Everytime I walked by her. Made things really uncomfortable
Business response:
Dear Melissa, I apologize terribly for the rudeness you encountered with our staff, and the payment issues, which is uncharacteristic of our hotel and I will be sure to relay this message to our front desk team, and management. We hope that you can visit us in the near future, so we can provide you with the customer service you deserve! Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,483 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.