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La Quinta Inn Everett
- Hotels
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointed period I was so disappointed with the rooms after paying 135$ hoping to have a comfortable night,the first bed had a weird noise and very old furniture as well as the bed.i then changed to another room which atlist the bed was quite but no Wi-Fi and bedsheets were like used.from the disappointed I got with the room I couldn't even think of breakfast,I couldn't not even imgn why room attendance nicked by door 30 minutes before my check out.Please try and atlist give half of the services we pay for, The front desk... read more
Business response:
Dear Eliphas, We are distressed to read your comments. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager
Bad They didn't even tell me they were charging my card an extra 100 dollars and they didn't even let me know for what. I didn't damage anything nor did I do anything that would warrant 100 dollars being charged to my card after check out. I'm super pissed No much the front desk lady was rude and glared Everytime I walked by her. Made things really uncomfortable
Business response:
Dear Melissa, I apologize terribly for the rudeness you encountered with our staff, and the payment issues, which is uncharacteristic of our hotel and I will be sure to relay this message to our front desk team, and management. We hope that you can visit us in the near future, so we can provide you with the customer service you deserve! Sincerely, Hotel Manager
Sucio y viejo El hotel estaba muy sucio y la cama no era comoda. Las paredes son muy delgadas, escuchabamos a los huespedes de a lado. El baño estaba limpio y parecía renovado hace no mucho tiempo.
Business response:
Hello Guest, Thanks for your stay. I appreciate your feedback and telling us the positive and negative sides of your stay. Our apologies for the inconvenience. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon. Sincerely, Hotel Manager.
unclean and broken facilities the first night we saw the basin was leaking, then the people downstairs bang the ceiling because he does not like the noise from footsteps. Then the staff helped us to change the room. we switched the room, but we got itchy legs in the morning, there are fleas in the bed! the hotel is not very clean in general. location and price. plus free breakfast
Business response:
Dear Guest, We are distressed to see your comments. Though you were happy with our location, price, and breakfast, I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
This hotel did the job. Have stayed at other La Quintas that were much nicer though. The building interior decorating was awful. Dark paint on hall walls may have been chipped. Can't really remember because the choice of colors was such a put off. Depressing. Worker in breakfast room was delightful. Had usual breakfast items but she made them seem high class. The room and facility were clean and the bed was comfortable.
Business response:
Dear Rhonda, Thank you so much for taking the time to give us your candid feedback on our property. We are extremely thankful for providing valuable suggestions, where we can do better. Your feedback is the best way for us to know that action needs to be taken to improve our process at this property. Your concerns will be shared with hotel management to ensure proper steps are taken to improve our hotel amenities & facilities. However, we are grateful to you for your appreciation for breakfast, staff, clean facility, rooms, ... read more
Bad
Fair The room was nice but the facility was in shambles. The front desk was a joke and the elevator didn't work. The night clerk even gave me the wrong checkout time. Quiet room with comfy beds.
Business response:
Hello Donn, Thanks for the stay and the feedback. Sincerely regret all the inconvenience. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Fair The room wasn't very clean. The bathtub and sink were full with hair, so I've spend some time cleaning it. If you see something like that, you wonder how clean the rest of the room is. The check in was verrrry slow and when I checked out early in the morning there was nobody at the front desk and there was no box to drop off the cards. The bed was comfortable.
Business response:
Dear Orthja, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. Our sincere apologies. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager
Needs a good cleaning. It was not cleaned well. There was dust and lint in all the corners and creases of the room and hallways. They may have done basic vacuuming with a sub par machine. It did not appear as though walls, doors or furniture had been throughly wiped down and cleaned in sometime. I didn't feel comfortable walking in the carpet because it was stained and sticky in some areas. We stay at La Quinta's fairly often, and this one was way below standard from my comparison. The pictures look pretty nice. I would not ... read more
Business response:
Dear Alaina, Thank you for taking the time to highlight dedicated staff. We are pleased to know you enjoyed the service. But sorry that our cleanliness disappointed you. The housekeeping staff was made aware of the complaints made regarding their work and instructed that the level of cleanliness would need to improve. Thank you for your feedback and we hope you will come back and stay with us again. Sincerely Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,471 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.