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La Quinta Inn Everett
- Hotels
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I want my money back and I would never stay here. Room looked as if it were in the middle of a remodel. Felt like breathing inside a can of paint. The shower was disassembled in pieces in the bottom of the bathtub. No refrigerator. TV had lines running across the entire screen. The mattress reminded me of those thin plastic feeling mattresses for a baby’s crib. When I checked out the next morning and stated my concerns the lady at the front desk was aware the state of the room and stated I should have never been put there an... read more
Business response:
Dear Jordan, I am extremely sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience, and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager
It was fine for our stay, but won't stay again. It took 10-15 minutes before we wereable to find someone to check us in and another couple was waiting. The bed had an impression in the middle causing the bed to be a "V" impression. convenient location
Business response:
Dear Brandee, Despite satisfactory stay, it is very unfortunate that we did not create that positive experience to inspire a return visit. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot, and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager
Poor
Bad Used third party to book and upon arrival we were switched to different room. Beds were uncomfortable. Super loud people outside door. Breakfast was waffles and cheerios which with a wheat allergy i can't eat either one.
Business response:
Dear Katy, it is distressing to see your comments. It's my sincere regret that several issues contributed to a less than enjoyable stay. Please accept our sincere apologies. We strive to provide the best possible guest experience, and I understand that we let you down. Let me assure you that we will do better next time. A positive guest experience is of utmost importance to us. Sincerely, Hotel Manager
Disappointing The bathrooms where to small the doors to the rooms have a gap in the bottom and you can hear everything. In the pictures it showed a better variety of breakfast in person they didn't have much. The beds where bad you can feel all the springs. The outside and the lobby looked great
Business response:
Dear Rios, We are disappointed to read your comments. Our apologies for all the inconveniences you had with the stay as mentioned in the review. Our hospitality ensures a nice experience for our guests, but here something has really not worked. It is unfortunate that we could not provide you with a good staying experience which you really deserved. Kindly understand and give us another chance to prove ourselves. Sincerely, Hotel Manager
drug addicts and prostitutes not family friendly treated like a criminal. manager and owner not available and other staff can not assist. promises not kept close to freeway
Business response:
Dear Tammy, It is very disappointing to learn of the bad impression you made of the state of your accommodations. It is pretty serious, and we never condone any kind of illegal activities in our hotel or premises. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as we... read more
Bad
Bad list is so long. drugs, prostitution, counting towels in and out for your room like we’re We are a thief. hardly anyone in the front desk area mostly staff sits in the dining area. so if you call up to the front desk it’s hit or miss if you can get someone. General manager very nice but has very poor follow-through close to freeway
Business response:
Dear Tammy, It is very disappointing to learn of the bad impression you made with the state of your accommodations. It is pretty serious, and we never condone any kind of illegal activities in our hotel or premises. We provide a safe environment & the safety of our guests is our first priority. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on around the premises, as ... read more
Bad
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,513 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open at 12:00 p.m.