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La Quinta Inn Everett
- Hospitality
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor The service wasn’t good at all they need to work on customer service!!!
Business response:
Hello, Thank you for your positive feedback. I am sorry to hear that we did not meet your expectations. Thank you again for staying with us. David J Bellville Assistant General Manager
NOOO They were not enforcing mask wearing so seemed like a major safety issue; multiple times saw staff without masks. The check in person couldn’t figure out our reservation; so put us into a different type room; only to find there was no micro/fridge. They fixed it but it took a lot of complaining and back and forth at 9p while trying to manage a toddler after traveling all day. They over charged us, and then took forever to Get it sorted out all while we are standing in the lobby with people walking in and out without mas... read more
Business response:
Hi Hannah, Thank you for your feedback! I am sorry to hear that you didn't have an exceptional stay I have gone ahead and reviewed our COVID safety policies with our front desk staff to ensure that we are all wearing our masks as required. Thank you, David J Bellville Assistant General Manager
Fair The staff wasn’t organized and so slow. The room doesn’t have a microwave. The location and a bit clean
Business response:
Dear ST, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Everett. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, David J Bellville Assistant General Manager La Quinta Everett
Disappointing and tiring. Security was poor. TV reception was horrible. Wifi was very slow. I had to complain about my neighbors twice because of the noise they made in the middle of the night. The parking lot has a lot of garbage. Some sketchy looking people were roaming the hallways and I know they were not guests. The room and staff were great.
Business response:
Dear Steve, Thank you for your positive feedback. I am sorry to hear that your tv and wifi did not meet your expectation. I have shared your feedback with my management team regarding security within and outside our hotel and the trash in the parking lot. Thank you again for bringing this to our attention. David J Bellville Assistant General Manager
Management Location hard to find. Hidden behind casino. No one managing the front desk. Called the desk number took about ten minutes before anyone responded.
Business response:
Hi Angela, Thank you for taking the time to let me know about your stay with us. I am disappointed to hear that you had to wait to check in and that our hotel was hard to fine. I have shared your feedback with my hotel management team and thank you again for your feedback. Thank you again for staying at the La Quinta Inn and Suites Everett and we look forward to welcoming you back! David Bellville Assistant General Manager La Quinta Everett
Employees should be more humble and not a stuck up! Specially to there guests The employees are judgemental there awful, I wish hadn't st@yed there: The room it's clean
Business response:
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. I will talk to the Front Desk Supervisor to talk about a solution. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. Thank you for choosing us! David Assistant Manager
Me han robado dinero y la persona que me atendió me estafó Que me robaron dinero Nada
Fair
Aggressive manager The manager was a very aggressive woman. She called the police because my reservation was not in her system. I will never return to this hotel chain. Be careful when staying here overnight.
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,170 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.