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La Quinta Inn Everett
- Hotels
- Everett, WA
About this business
Location details
12619 4th Ave W, Everett, WA, 98204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair The bed was incredibly uncomfortable :( old and sunken in. Also only Waffles for breakfast? The room atmosphere and the people and the front desk
Business response:
Dear Guest, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that were highly impressed with our staff hospitality and room atmosphere. However, I have noted your comment about the uncomfortable bed and breakfast, which detracted from your stay with us. My hope is that you will visit again so that we can show you a better experience that will fully satisfy you. We’ll be here when you need us. Sincerely, Hotel Manager.
Disappointing
Bad
Very Poor No hot water. Filthy door ways in bathroom. Shower faucet pulled from wall. Wet carpet. Had to change rooms. TV didn't work. Breakfast not as advertised. Bathrooms locked. Water line broke and large loud fans everywhere due to wet carpet including dinning room. Lights went out in hall way and had to walk in dark. No internet for 2 days. Pool closed. Front desk person tending to phones, our needs, breakfast hand out bags and helping with outage of internet. We strongly feel we should not have been charged for our st... read more
Business response:
Dear Becky , I am extremely sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager
Very Poor Dirty bedding and the room smelled like cat litter. Asked for clean sheets and they never came through. Nothing
Business response:
Dear Leif, I am terribly sorry to hear your experience with us was not what it should have been. I have taken your comments and passed them on to our housekeeping department as a whole and talked with the room attendant who cleans your room & overall hotel premises. I can assure you the experience you had was not a normal occurrence. I know I cannot change your experience with us and for that I am sorry. I do want to thank you for staying with us and providing the feedback you did, no matter how hard it is to read. Sincerely... read more
Bad
Fair
The price was reasonable, but the room and environment was not reasonable! This hotel's pool was closed although other locations are opened already (even with scheduled time frames) The Fitness room was closed The breakfast was either tea or coffee and a waffle maker without the toppings available. The room was small and didn't have a microwave or mini fridge (I had to convert the bathroom sink into a cooler to keep my fruit and snacks cold since there wasn't a fridge. The air conditioner didn't work correctly. Only the fan ... read more
Business response:
Dear Todd, It is highly regrettable that your stay with us was a huge disappointment. We are too concerned with the quality of the service, which you received, that was not acceptable at all. Please accept our sincerest apologies for all the inconvenience caused that you had to face. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure simila... read more
Fair It smelled like smoke in the hallways. Went for breakfast and only thing they had available the two days we stayed was waffles. The juice machine was out of order so there was nothing to drink. You weren't allowed to use the restrooms in the hotel unless you used the one in your room. The curtain in our room had a big rip down it. The police patrolled that parking lot often at night. The front desk staff at night was nice. Overalls appearance when you walk in was very nice and clean. Great location to event we were in t... read more
Business response:
Dear Rayleen , All your comments are essential to know about our good and bad service. We are glad to meet your expectations in many areas like staff, hotel appearance, location. We will ensure your feedback will be given first priority for improvement in all the areas where we missed it out like smoke smell, breakfast, restrooms, curtains issues. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. Sincerely, Hotel Manager
Frequently asked questions about La Quinta Inn Everett
How is La Quinta Inn Everett rated?
La Quinta Inn Everett has a 3.6 star rating with 4,295 reviews.
When is La Quinta Inn Everett open?
La Quinta Inn Everett is closed now. It will open tomorrow at 12:00 p.m.