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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Fair
Disappointing
Desagradable et inconfortable. Dès qu’on est arrivé l’attention était nul, la chambre était très sale, le téléphone ne marcher pas, là toilette était répugnante, on dirait que ça faisait des mois qu’ils nettoient pas la chambre, il avait de la poubelle partout, la chambre n’avait pas un bon odeur, aucune de les trois journées qu’on est resté on a eu du nettoyage pendent notre absence. Vraiment déçu puisque les photo afficher sur la page web n’était pas la réalité… 0 recomendable. Il y a deux choses que j’ai aimé, la position... read more
Business response:
Hello Simon, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope to see you again in the future. Thank you for your valuable business.
Bad La atención del caunter pésima de muy mal humor. No tenía parqueo mi vuelo se atrasó y tuve que parquear en la calle. El cuarto todo sucio. No se lo recomiendo a nadie solo la ubicación
Business response:
Hello Sergio, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Disappointed If parking is important to you then be very careful with this place. To say it was limited is an understatement. We did not have space to park. There is maybe space for 10-15 cars in their lot. The room had a smell as soon as we walked in. The front desk staff was rude and he looked bothered by the fact he had to tend to guests. The posting states free breakfast in the morning but that is not true, they don’t offer that at all. The location is great.
Business response:
Hello Christina, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommoda... read more
staff are not cooperative not clean location
Business response:
Hello RAFIQUL, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our location. We hope you will return so that we can provide you an even superior experience.
Avoid unless no other option The service here was abysmal. The staff was very rude and inattentive, even referring to us as "you people" as a racial derogative. Like other reviews, the battery on the door's lock was broken and so the card keys were useless. We were forced to interact with the understaffed hotel staff, of which there was only ONE person managing everything. The towels were stained and smelly, the carpets had not been cleaned, and there was only one small desk lamp for lighting. The bathroom and shower was ade... read more
Business response:
Hello James, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to manag... read more
bien situé. C'est tout très sale. ménage pas fait. vieille nourriture dans le frigo. salle de bain plein de moisissures près du métro et de Manhattan
Business response:
Hello Gabriel, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.