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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Fair
I didn’t make this reservation. I want my money back on my credit card. It was stolen I didn’t make this reservation Nothing. I didn’t make this reservation
Business response:
Hello Jamie, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
it was awful the receptionist was rude and tried to scam us, our cards couldn’t open the door because the card reader was broken so we had to ask the receptionist to open the door every time we come back again to the motel, and they didn’t fix that. nothing
Business response:
Hello Khaled, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Fair
Fair la propreté et la vétusté des équipements. manque d’entretien des chambres particulièrement le mobilier. son excellent emplacement et sa proximité avec les stations de métro de New York
Business response:
Hello Matthieu, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to prov... read more
Very Poor Front desk no there the owner from india they are dirty No pillow is have 2 small one I ask for 2 more he said no I did sleep I used my back pack the pillow to tiny bad hotel
Business response:
Hello amar, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.
Fair la limpieza del hotel no es buena... durante 5 dias que estuvimos en el hotel, no pasaron una sola vez a realizar limpieza en la habitacion... los pasillos con basura en las puertas de las habitaciones por la falta de limpieza interior... el hotel tiene una muy buena ubicacion... muy cerca de dos estaciones del metro y con restaurantes muy cercanos para almuerzo y cena..
Business response:
Hello RICARDO, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Bad
Engaño publicitario y deficiencia sanitaria de hotel No hay limpieza en la habitación , se encuentran residuos de comida en el piso cuando llegamos, la alfombra esta sucia al caminar con medias quedaban sucias del polvo grasa que tiene la alfombra. No cambiaban la ropa de cama .Polvo en los muebles y armarios. Cuando llegamos nos dicen que no hay servicio de desayuno , cuando tomamos la decisión del hotel era por el desayuno incluido , esto afecto mi presupuesto en 500 dolares al buscar desayuno cerca del hotel.
Business response:
Hello Many, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.