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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I think so booking need to see how s the quality of hotel very bad flush not working a/c making bad noise no microwave hell like hotel make smell nothing
Business response:
Hello Shanavaz, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.
Bad
Poor it's falling apart, very old. Wifi not working, whole in my sheet, marks on the ceiling, moldy bathroom...very humid and kinda stinky. This is not a 3 starts hotel. nothing
Business response:
Hello Ruth, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.,
Would not recommend this location that does not even have extra sheets for emergency situations. I would like a refund for my time here. When I entered my room, I found out that the sink was broken (water would not properly turn off), and the shower handle was broken. My sheets were stained and when I called the front desk around midnight, no one answered for 20 minutes. I went down to the front desk and talked to a man there who told me that there were no more rooms available for me to change to. That's fine, but then I ask... read more
Business response:
Hello Alyssa, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
It was decent they did not have breakfast and the towels and washcloths were all stained ! once my group arrived we waited about 30 minutes for the receptionist to come to the desk it was by the train station and by food places
Business response:
Hello irene, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior ... read more
Horrible experience The staff who checked me in demanded for a tip. He claimed that he could not see my booking. He further went on to say that the machine to run my card was not working and I had to pay cash. the room had not even a cup or coffee machine. there was a broken jacuzzi in the room! I did not get any housekeeping service and when I asked at the reception on the second night I was told you have to demand for it. This information was not given at check in i got bitten by bedbugs!!!!! The internet was lousy and did... read more
Business response:
Hello Evelyn, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
грязно, не убираются . убежала с отеля от всего этого . очень грязно , очень не уютно. я жила неделю и не разу у меня не убрались. Персонал не встретил , не объяснил - ни чего. был молодой парень . лестница - если у вас чемоданы - придётся поднимать. все очень грязное - очень не советую расположение не плохое
Business response:
Hello Инесса, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
Fair
It’s disappointing that this is level of quality that you get for a well known budget brand. Hairdryer did not work. Shower required a hidden tub faucet pull down to work which is not intuitive and very annoying. Lights other than one lamp were very cold/clinical fluorescent fixtures. Our room was on a partially below grade level. Our only window faced the ground of the parking lot. The bed did not have enough pillows and was very squeaky. Check in took forever and for some reason required making copies of my DL and CC, when... read more
Business response:
Hello Giovanni, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to ma... read more
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.