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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Poor
Fair
very bad experience. Staff behavior, cleanness, housekeeping service. very worst management.
Business response:
Hello pramod, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Fair
Bad room dirty, smell awful location
Business response:
Hello JoaquinVP, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such a usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,
horrible et non professionnel le personnel et la propreté et le service l’emplacement
Business response:
Hello Jihane, We can't thank you enough for sharing your feedback with regards to our service. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Terrible place This hotel is the worst place we ever stayed at in 15 years of traveling. The area is super sketchy, they say they have free parking but is a joke! Only 8 cars can park there so you have to pay for parking. We saw a guy getting his car stuck by another car behind because the parking lot is so small. We left a day early of our 2 day stay because our shower didn't work, the telephone didn't work. In the morning of leaving it was a man laying on the floor by the elevator naked waist down. Ambulance was called. Do... read more
Business response:
Hello Yilda, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,
We stayed for one of the three nights we were booked; booked another hotel within the first two hour Filthy carpet, unhelpful and rude front desk; plastic junk couch in the entrance; unable to reach a human being with the phone number;When you called, it goes to a voicemail which is full.
Business response:
Hello joann, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,
Bad
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.