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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor room smells, sheets had holes, shower is weak, garbage piling up everywhere. Just avoid if you can doenst worth it. Photos on site do not reflect the truth nothing
Business response:
Hello Rafael, It means so much to have earned your business. We appreciate the feedback regarding our shower and room. We hope to see you again in the future.
Extremely unhygienic & dirty hotel Extremely dirty rooms, upholstery & carpets have foul smell, broken furniture, mould in washrooms & refrigerator,bed bugs, corridors noisy, heard of thefts here,very bad internet connection The hotel needs renovation. Shocked to see how it’s operating. I would never ever recommend to anyone. Nothing at all…highly unprofessional and disappointing experience. Please donot stay in this property. This hotel needs major changes. Shocking to know how are they operating, violating health services
Business response:
Hello Radhika, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,
Disappointing
Es el peor hotel, no deberían tenerlo en su catálogo, en las fotos se vende muy bien, pero la realidad es horrible! Todo el hotel pésimo, instalaciones, limpieza, no funcionaban las llaves, pésimo servicio del personal. Es el peor hotel, no deberían tenerlo en su catálogo, en las fotos se vende muy bien, pero la realidad es horrible!
Business response:
Hello JAVIER, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Fair
Fair At booking a room with a view of elevated subway track was asked for. However, we were given a room with a view of the back wall and car park 🤔
Business response:
Hello Jamie, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us insights of your experience and gives us a chance to improve.
Dirty rooms and rude staff. Unproffessional. Staff unhelpful and even rude. As soon as we got to the room after check in we noticed how dirty the room was. Going in to the toilet there was literally remained sticky urine on toilet seat, with hair. I went down to the reception told the person about the room. His response was: ”Impossible”. And further babbles on about how the rooms get cleaned everyday. I tell him he can come with me to the room so I can show him. He declines the offer. This is the same guy that tells us to g... read more
Business response:
Hello Roman, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodation... read more
I wish I was outside the whole day and only had to sleep in the hotel when I came back... The customer service,bathroom door was broken and they didn’t fix it after telling them for 3 days,bad microwave Location
Business response:
Hello Birkha, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.
Disappointing
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.