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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing The carpet is terrible and room service is not exist.
Business response:
Hello BRUNO PEREIRA DA SILVA Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guests experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
Bad Nothing was good. Had a terrible experience. V rude staff place was full of weed. They charge me extra.. v v bad experience. All fake pictures.. it was v v smelly hotel. V v rude night staff.. pls stay somewhere else.. u will regret it. Nothing was good. Had a terrible experience. V rude staff place was full of weed.
Business response:
Hello Awais,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations... read more
poor read above i stay there often and usually like it; but the last day was not good. The front desk person was not available for about 15 minutes when I wanted to check in and then he gave me 4 different room keys that didn’t work and then he switched my room and then the room keys didn’t work again. I had to have him let me in when I got back from dinner. And then he told me if i had a guest come(which i didn’t) but he told me there was gonna to be an extra $20 charge, when I know I’m allowed two persons per stay. Finally... read more
Business response:
Hello Andrew,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Very Poor
Bad The Guest Relation staff work at morning very racist and rude and asking for a tip of cash
Business response:
Hello, NjWe appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. T... read more
This should be delisted The night staff was not helpful, only one towel in bedroom, elevator button was broken and a piece of the ceiling was missing. No security cameras, hallway smelling like cigarettes and mold in the entire bathroom ceiling.
Business response:
Hello,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
El hotel más sucio y cochino Ha sido mi peor experiencia. Por favor no te alojes Es de lo peor
Business response:
Hello,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
terrible service terrible service Nothing
Business response:
Hello,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another ... read more
Terrible service at this hotel I paid for 2 nights and by mistake the hotel took me out of the room. When I returned to my room to rest, they had taken all my things out of the room by mistake. Of course I lost the money I had among my things. They only told me it was a mistake and I never got to see the manager. I didn't like anything
Business response:
Hello, Pablo. I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.