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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing ..Todos los clientes se quejaban...Estuve 5 noches nunca funcionaron las tarjetas para abrir la habitación, Las luces se apagan cada 5 minutos tienen timer Me. Confirmaron desayuno para 4 :falso No limpian el. Cuarto Ubicacion
Business response:
Hello RODOLFO, Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Allow me to apologize for any inconvenience these issues you have mentioned may have caused. This review gives us a insights of your experience and gives us a chance to improve.
Not exciting The room was never cleaned or beddings changed for the duration of my stay. some staff were unfriendly. I would also like to inform you that I am Alice not Rebecca The arrangement in the Room was satisfactory. The only problem was the stuffiness from the carpet.
Business response:
Hello Rebecca, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Normal
Bad
L’horreur 1.endroit insalubre : cheveux dans le lit, cheveux dans la douche, nourriture au sol, poubelles non vidées, toilette salle, poussière ++, taches au mur 2.Personnel peu aidant : nous avons demandé un remboursement pour insalubrité qui nous a été refusé! Le proprio nous a demandé de quitter si nous n’étions pas satisfait. 3. materiel dans la chambre endomagé: porte du meuble arraché, le lecteur de la carte de la porte ne fonctionnait plus donc nous avons été pris en dehors de la chambre et avons eu a demandé pour ven... read more
Business response:
Hello Laurie, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Bad experience Water supply disconnected at bathroom, No breakfast, no microwave oven, carpet is not cleaned, with babies you should not prefer. It's difficult for him to boil milk/ heat the food. Location advantage for the commute to NY using metro or cab
Business response:
Hello Radhakrishnan, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we did not provide that for you. With Covid 19 restrictions and regulations in place we are doing our best with what limited staff we have available. Also working to keep from cross contaminatio... read more
Disappointed The front desk guy is so incompetent. He doesn't know what he was doing. First he gave me a room key Rm 528. I opened the door & I was shocked because the room was occupied. Imagine if i was a thief? Smh...Then 2nd room#510 key didn't open. The older guy went up with me to open the door using the master key. As soon as he open the door, the room wasn't clean as if someone just checked out. Finally, after 3rd try I was settled down in room 310. I was so exhausted & angry. The guy wasn't even apologetic. So disapp... read more
Business response:
Hello NNatz, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodation... read more
no recomendable la limpieza y los electrodomésticos dañados muchos de ellos hasta la ducha cercanía a todo, precios muy bajos por el sector
Business response:
Hello Daniel, Your review and rating are greatly appreciated; though we are sad to hear that your experience was not up to your preferences and we appreciate your feedback. Our guest satisfaction is important to us and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our Hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Very Poor Dirty low quality
Business response:
Hello Tien,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.