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La Quinta Inn San Antonio Brooks City Base
- Hospitality
- San Antonio, TX
About this business
Location details
3180 Goliad Rd, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor Las camas,tener que salir del edificio para ir al desayuno y la limpieza Nada
Business response:
Sergio, Munchas gracias por tu revista del hotel. Cynthia E GM
Okay
Exceptional There was no elevator. My hip is hurt and to climb stairs is a bad thing. It hurt. I wont stay here again because of this. The bed was super comfortable. My hip was hurting and it helped that the bed was not hard.
Business response:
Christina, It is great guests like you that makes all of our hard work worthwhile. Please come back to visit us again. Sincerely, Cynthia E GM
Never again Everything I liked the location and that’s all. Bed was squeaking,tub was dirty, room smelled. Honestly I was very disappointed. Not at alll what I’ve seen in the pictire on their website.
Business response:
Ernesto, I am pleased that you found our hotel in a great location, We want your experience here to be a great one and we have taken every precaution to rectify all of the aspects of the room your found displeasing. Rest assured if you visit us again your will find our hotel most pleasing. Sincerely, Cynthia E GM
Für eine Nacht war es in Ordnung. Mein Zimmer war super klein und auch nicht wirklich sauber. Das Internet ist ab und zu raus gesprungen und hatte nicht genug Geschwindigkeit. Die Lage war für mich optimal, weil ich vom Missions Trail kam. Die Dame an der Rezeption war sehr freundlich und entgegenkommend. Das Zimmer im Erdgeschoss war genau richtig für eine Nacht. Ich habe eine sehr ruhige Nacht verbracht. Das Frühstück habe ich nicht genommen, sah aber soweit ganz ordentlich aus.
Poor
Not a good experience. It had cockroaches, beds were too hard. Lady never offered clean towels, soap or toilet paper. Guy serving the food would not excuse himself when getting something from where we were. Did it twice . Food was good over all.
Business response:
Precious, Clearly, you did not experience us at our best, and for that I apologize. Your observations have provided us an opportunity to sharpen our service for future guests. We have a monthly service and asked them to give special attention to the area you mentioned. Service has been provided and the issue resolved. Sincerely, Cynthia E GM
Horrible The floors were so dirty myself or my son had black feet after a few times, some other hotel guest walked into our room while myself and my son were sleeping; asked front desk and just blew it off no money back no apology just I don't know anything about it. Found 3 roaches crawling around stating they are going to call me to talk and no call, they don't care about customers.
Business response:
Alexandra, Clearly, you did not experience us at our best, and for that I apologize. Your observations have provided us an opportunity to sharpen our service for future guests. The appropriate company has been contacted and properly examined our room and service was provided. Sincerely, Cynthia E GM
Too expensive for what they provide The price is too much for what they provide, have paid less for way better hotels. The breakfast room is way too small for everyone breakfast is a nightmare. The bathroom looked old and not enough space to store toiletries. Wouldn't go there again. The room was clean
Business response:
Hi there, Thank you so much for staying with us and taking the time to give us your feedback about your stay. I appreciate your view of our clean bathroom. We were sold out the time you stayed with us there are other seasons when are rooms are priced lower. Come back to see us again. Cynthia E GM
Frequently asked questions about La Quinta Inn San Antonio Brooks City Base
How is La Quinta Inn San Antonio Brooks City Base rated?
La Quinta Inn San Antonio Brooks City Base has a 3.9 star rating with 3,550 reviews.
When is La Quinta Inn San Antonio Brooks City Base open?
La Quinta Inn San Antonio Brooks City Base is closed now. It will open at 12:00 p.m.