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La Quinta Inn San Antonio Brooks City Base
- Hospitality
- San Antonio, TX
About this business
Location details
3180 Goliad Rd, San Antonio, TX, 78223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Non ne vale la pena Camere datate, colazione pessima, non hanno applicato military discount, rapporto pessimo qualità/prezzo. 20 dollari per il cane Posizione
Business response:
Dear Valeria, We have various discount including military as long as guest present the military ID , discount will be applied. Not many hotel accept pet due to the cost of cleaning, we charge a minimum for it which will allow us to deep clean as a pet friendly hotel. We do have hot breakfast served starting from 6:00 close at 8:00 during weekday. After 8am we can still open the door for our guest to grab muffin, coffee, fruits.... to go. With the rate you had, we guarantee it is the best value in our area especially when you... read more
Disappointing
Highly unsatisfied and won’t return The woman at the front desk made the whole experience horrible. She cane off as if she owned the place not sure if she really does though. Also the sound barrier on the doors was almost nothing. You can see the hallway lights coming through the cracks around the door because the door has no sound proofing. With a pet this becomes a easy recipe for barking... which happened all through the night with tons of dogs in the building. I was traveling because of the hurricane. I was charged a fee... read more
Poor No pets The building was full of people with dogs. They barked all night. The stairwells and halls smelled doggy. There was dog mess on the sidewalk right outside the door.
Business response:
Dear Steven, We are so sorry to hear that you did not have a good stay for a night. During your stay, there were lots of guests with their pets from hurricane evacuation. But we guarantee you it is not our typical day here and I am sure you will understand the situation from that point and we are very looking forward seeing you in your next visit and we promise you will love staying here with us. Thank you for sharing your experiences with us.
Disappointing
Fair
Horrible The front desk was absolutely rude, he said they don’t accept credit card but the customer behind me was able to use a credit card. He would not let me know why I was not able to use my credit card
Business response:
Dear Jessica, Sorry to hear about that bad day. When credit card was decline or not able to be processed in the system. We do accept cash. Again sorry about the inconvenience and looking forward seeing your soon !
This place is not suitable for a family couldn't unlock my room with not just one set of keys, but two sets! Nothing with this location was pleasant
Business response:
Dear Stephanie, We tried the keys, both of them are working after you left. But we are sorry to hear that you did not have a good day. We already cancelled your room without penalty charge. We do hope you will return and we will continue our excellent services to meet every guest satisfactions.
Poor Staff was very rude when we tried to extend our stay. The room smelled and though the cleaning lady sprayed the room, it still smelled and the bed and sheets smelled. Not sure Nothing comes to mind Very poor
Business response:
Dear Janice, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham San Antonio Brooks City Base. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If there is any rooms that did not meet your satisfaction. We can always switching rooms. We will definitely find the best solution for your expectations.
Frequently asked questions about La Quinta Inn San Antonio Brooks City Base
How is La Quinta Inn San Antonio Brooks City Base rated?
La Quinta Inn San Antonio Brooks City Base has a 3.9 star rating with 3,550 reviews.
When is La Quinta Inn San Antonio Brooks City Base open?
La Quinta Inn San Antonio Brooks City Base is closed now. It will open at 12:00 p.m.