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La Quinta Inn & Suites Auburn
- Hotels
- Auburn, WA
About this business
Location details
225 6th St SE, Auburn, WA, 98002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
If you like the smell of stale cigarettes, offensive air fresher, and a room so run down and dirty it's covered in a layer of filth, then this place is for you! This is an indoor smokers hotel. The suites are big with a full kitchen. And they accept pets. But I didn't stick around. They sure let this place go.
Business response:
Thank you for your review. As with most hotels, we have transitioned to being non-smoking in recent years. We apologize if you detected any residual odors from the past. We will have our cleaning team inspect the room for the issues you mentioned, and we hope to have another opportunity to make you happy.
The room was OK, but the breakfast it has limited choices. For sure I'll go to a different one next time.
Business response:
We are glad you enjoyed a pleasant experience at our hotel in Auburn. We strive to offer our guests a well-prepared, delicious breakfast with a variety of options. Thank you for your feedback.
My room, 417, was on the back side of the hotel right next to the freeway. The road noise was horrific and sleep was almost impossible. My little 10 lb dog was having anxiety attacks most the night due to the noise. The coffee maker in the room was insufficient and was not one that could use the k-cups that we brought with us. The desk lamp has an electrical short in the wiring. Every time we tried to use it the strobing made us fear it was a fire hazard. As a person on a very strict diet, the high carb breakfast offerings w... read more
Business response:
We are always grateful for the feedback we receive from guests and will ensure that the issues you encountered in your room are resolved. We would love to provide you with a better experience in the future.
The room was a mess and had candy in the bed room . Bathroom was dirty
Business response:
We sincerely apologize for the condition of the room. Our cleaning team will take steps to ensure that every space we assign to a guest is thoroughly inspected beforehand. We hope you will consider returning and give us another opportunity to provide you with a worry-free experience.
Property didn’t respond until the next day
Business response:
I'm sorry there was a delay in responding to your inquiry however we do not have someone dedicated to monitoring messages. Our front desk staff is responsible for many other tasks and unfortunately we did not see your late night message until the next morning.
Bed bugs, don’t stay here!
Business response:
We take any report of this nature very seriously. We have reached out to the pest control company that services our location to inspect the room, identify any activity, and treat it along with the surrounding areas, regardless of their findings. We are committed to maintaining our rooms and hope you will trust our staff to provide you with a clean and comfortable space in the future.
There was a vent in the room that Rattled all night long making it hard to sleep
Business response:
Thank you for letting us know about the vent issue in the restroom. We will look into it immediately and hope you will return to enjoy a more restful experience at our location in Auburn.
Room keys did not work so we had to go down each evening to get our keys re-done. In addition they were remodeling the fourth floor, which we were on so it was in disarray the whole time we were there.
Business response:
We apologize for the work being done near your room, which disrupted your stay. We are working to minimize the impact of our property refresh on our guests. Our maintenance staff will reprogram the lock to work with the keys the staff provides and will provide a card holder to help with any demagnetizing issues.
Frequently asked questions about La Quinta Inn & Suites Auburn
How is La Quinta Inn & Suites Auburn rated?
La Quinta Inn & Suites Auburn has a 4.2 star rating with 4,110 reviews.
When is La Quinta Inn & Suites Auburn open?
La Quinta Inn & Suites Auburn is closed now. It will open at 12:00 p.m.