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La Quinta Inn & Suites Brooklyn Central
- Hospitality
- Brooklyn, NY
About this business
Location details
1229 Atlantic Ave, Brooklyn, NY, 11216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
They have bad customers service
Business response:
Thank you for the review.
I didn’t like anything not friendly the housekeeper left the door open when we asked for toilet paper then u gonna pay for parking never once did I stay in any hotels n I had to pay for parking no extra blankets the tile coming up
Business response:
Thank you for your review.
We stayed three nights and they never cleaned our room or changed sheets and towels. Completely embarrassing
Staff was not helpful at all. Their elevator stopped working in the morning and we had to take the stairs down from the 7th floor with 2 suite cases. I understand the hotel can't do much if the elevator broke, but the front desk lady was talking to everyone like it's our problem and we must deal with it - the hotel has nothing to do with this. Not even one sorry for the situation.
Business response:
Thank you very much for taking the time to give us a review.
The good thing was the proximity to the subway. Much below average property. Poor breakfast, surrounding area not clean. House keeping not consistent. Old building, dirty sofa bed. Not to be repeated. Very bad value for money.
Business response:
Thank you for taking the time to review our hotel. Your feedback is extremely valuable to us and helps with our future planning. We deeply apologize that your stay was not as enjoyable as planned and hope you stay with us again for a second chance at exceeding your expectations.
Business response:
Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory.
Give this place a miss. It does not represent good value for money--super noisy as it faces the train tracks so you hear the trains rattling all night, the AC wasn't working and I overheard other guests complaining about the same issue, and the breakfast was just a couple of cereal boxes on a table in the lobby.
Business response:
Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory. Rest assured we will be addressing all of your comments with our entire staff as a way to improve our service. Thank you again and we hope you will consider staying with us again in the future.
Bathroom lights were burnt out No Coffee maker No room cleaning despite repeated requests No body lotion
Stay away from this hotel. Rooms are not clean and smell bad. The neighborhood is not safe.
Business response:
• Thank you for your feedback from your most recent stay here at The La Quinta Inn and Suites Brooklyn Central. We are deeply sorry that you found your stay less than satisfactory. Rest assured we will be addressing all of your comments with our entire staff as a way to improve our service. Thank you again and we hope you will consider staying with us again in the future.
Frequently asked questions about La Quinta Inn & Suites Brooklyn Central
How is La Quinta Inn & Suites Brooklyn Central rated?
La Quinta Inn & Suites Brooklyn Central has a 3.4 star rating with 736 reviews.
When is La Quinta Inn & Suites Brooklyn Central open?
La Quinta Inn & Suites Brooklyn Central is closed now. It will open at 12:00 p.m.