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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
I wasn't happy It wasn't clean and the first night wasn't able to use wifi
Would not stay again Used condoms by bed. Dirty folded towel in bathroom. Smelled like mildew Kinda nasty Location easy
Business response:
We understood that we had resolved this matter, and are sorry if this is not the case. Feel free to contact me directly to discuss further.
I would prefer to stay somewhere else. Staff forgot to clean my room, I left at 10 and returned at 6pm to an unmade bed and towels in the tub. Entering at night it is not welcoming, why not leave some lights in the dining area - there was a group of men watching football sitting in a pitch black room. Front desk told me my room was not cleaned because I probably left the do not disturb sign on - I removed it at 9:30AM Breakfast closed at 9am, why? Large room, nice carpet and excellent bed
Business response:
My deepest apologies. I have discussed your comments with my team, and we truly regret that we fell short of our service standards during your stay. Also, for future references, breakfast is served from 6am - 9am Mon.- Fri. and 6am - 10am Sat. and Sun. Thank you for taking the time to share you thoughts.
Okay
Very Poor
Would not stay there again Beds had dips, sheets were thin and polyester, room was stale smelling and damp.
Not happy at all!!! The staff not very helpful. We could not get into room with key I had to stay in room or could not get back in room. Said that door battery was no good had to call maintenance man to fix problem. When maintenance came swiped a key and said it work and left did not change batteries. So when I tried it still did not work. We could not go out for supper that night as a family. How sad!! Next day I told the person at desk what had happen and she rudely told me exact words "if maintenance man check it he knows... read more
overcharging The room was okay,but the coffee pot condiments had been opened, and used. There was burn marks on the toilet seat. I was charged an extra $50 for smoking,and we don't even smoke! Will never go there again!
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,294 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open tomorrow at 12:00 p.m.