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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good Breakfast , biscuits were soggy , eggs tasted like cardboard sausage was ok.
Business response:
We appreciate your loyalty and apologize that your breakfast didn't live up to expectations this time. I hope that this doesn't prevent you from trying our hotel in the future.
We were not given new soap or shampoo even though we stayed four days. Probably will try another pla Bed was not very comfortable. There was padding under the bottom sheet that kept bunching up and the sheet kept coming loose. We were also next to someone with a dog and the walls were very thin so we could here them and their dog late into the night Not so good. Eggs seemed artificial and limited choice
We will not patronize this particular hotel. Reservation communication. The facility was outstanding. The Reservations’ Representative called the day before we arrived and asked us to change our king room and offered to upgrade our room to a suite at no extra charge. However, before this interchange took place, we added one night to our original reservation. When we checked in, the hostess informed us that we would have to check out the next day and then check back in. When asked if the reservation could be changed to three ... read more
Uncomfortable The beds were uncomfortable , lighting in the room very poor, no housekeeping they don’t clean only leave towels. The breakfast was good, kids enjoyed the pool
Worst hotel ever First off our bathroom was dirty and so were the walls. Then the people above us stormed until 6am. The power went out because of a thunder storm at 9pm and we had no electricity until 11:30am the next day, so we had no AC and my husband couldn’t use his CPAP and had a horrible night!! Never again will we stay at this hotel. The location was the only thing I liked about this hotel.
Business response:
I apologize that your stay was less than perfect. The power outage affected the entire grid and was something that that the hotel could not prevent. If your loved one had an emergency necessity this is not the responsibility of the hotel to provide and we could have easily helped you find other accommodations. Thank you for the opportunity to respond to your concerns.
Angry about being overcharged. Will not return. They overcharged my card and never did anything about it. $96. The bed was fine. Did not indulge in breakfast.
Fair This hotel was choosen because my meeting place is close but the staff was not so much friendly and other services were so so unfortunately. I hope the hotel staffs understand how their actions can give their guests good or bad impression. It is very simple... Not really...
They could do a little better on the details. Hallway carpets were dirty. Breakfast was not good, especially the hot items. Ended up eating cold items. Did not want to risk getting sick on the road. Bed was very comfortable.
Confusing since they had to call the second day to see if we planned on spending another night, even Didn’t clean our room the second day. Had to ask for towels, soap, coffee etc. Check in took over 30 minutes. Employee said it was because we didn’t book directly with them. I’ve never had an issue with Booking.com Easy to locate and close to restaurants
Business response:
Thank you for your feedback. We would like to extend our sincerest apologies concerning all the issues that you have faced. During your stay these issues were already addressed and taken care of. We do pride ourselves in maintaining the highest quality standards for our customers and do hope to see you again.
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,294 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open at 12:00 p.m.