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La Quinta Inn & Suites Burleson
- Hospitality
- Burleson, TX
About this business
Location details
225 E Alsbury Blvd, Burleson, TX, 76028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional
We won't be back. soap in a bottle is gross, anyone can take the lid off and put something in it. And the decor is something out of a horror flick.
Business response:
Dear Guest, We sincerely apologise for your experience. We understand your concerns about the soap dispenser, and we will review our amenities to ensure they meet the highest standards of cleanliness and safety. We're also sorry to hear the decor didn't meet your expectations—this is valuable feedback that will be shared with the team. We truly appreciate you taking the time to share your thoughts.
Rude night clerk was hung up on twice & snapped at on the third time
Business response:
Dear Guest, We sincerely apologise for the experience you had with our night clerk. This is not the level of service we strive to provide, and we will address this issue with our team to ensure it does not happen again. Thank you for bringing this to our attention, and we hope to provide a better experience during your next stay.
Bad
Fair Not clean. Rooms felt humid Close to event I was attending
Business response:
Hi Cristian, We are glad our location suited your needs during the event. However, we regret that cleanliness, comfort, and facilities did not meet your expectations. Your comments about humidity and room condition are important, and we will work with our team to improve these areas. We appreciate your input and hope to have the chance to provide you with a better experience in the future.
Bad
Fair The room felt sticky as I was going to sleep. (Humid) I was not a fan of the modern decor and feel of the room. I prefer a cozy comfortable room. The decor made it feel cold and not cozy at all. I’d rather have carpet on the floors. The place was clean
Business response:
Hi Hollis, It’s great to hear you found the place clean, and we appreciate your honest feedback about the room’s humidity and decor. We understand that preferences vary, and we’re sorry the modern style didn’t provide the cozy atmosphere you were hoping for. Your comments have been noted as we continue to enhance our guest experience. Thank you for sharing your thoughts with us.
Would not stay there again The room smelled bad. Charged me extra $5 for using booking.com and extra $20 to ck in 1 hour early.
Business response:
Dear Guest, We regret to hear about your experience and that the room did not meet your expectations. The deposit charges, including early check-in and third-party booking fees, are noted on the OTA platforms, but we understand how this could be frustrating if missed during booking. We hope it will not affect your stay next time.
It served the purpose we were looking for. Every job has room for improvement. Breakfast was the most disappointment for my family. My family was somewhat disappointed in the breakfast. The waffles were small and the eggs were powdered, ( not real) Coffee was good. The breakfast was one of the reasons my wife booked here.
Business response:
Hi Jennie, Thank you for your feedback. We're glad the stay met your needs but regret that breakfast didn’t meet your expectations. We appreciate your comments and will share them with our team to explore improvements. We hope to provide a better experience next time.
Frequently asked questions about La Quinta Inn & Suites Burleson
How is La Quinta Inn & Suites Burleson rated?
La Quinta Inn & Suites Burleson has a 4 star rating with 2,290 reviews.
When is La Quinta Inn & Suites Burleson open?
La Quinta Inn & Suites Burleson is closed now. It will open tomorrow at 12:00 p.m.