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La Quinta Inn & Suites Dallas Grand Prairie North
- Hospitality
- Grand Prairie, TX
About this business
Location details
380 E Palace Pkwy, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We left a day earlier due to rude staff and unclean room! The staff was very rude ! We stayed last year and they never acted like that ! My daughter spilled something on the bed , they didn’t change the sheeets ! They wiped it off and when we arrived later back to our room it was still there! The bathroom was also dirty! The decor and felt comfortable
Business response:
Dear Christine, we want to extend our sincerest apologies corcerning all the issues that you have faced. We pride ourseleves in maintaining the highest quality standards for our customers. So, we hope you will give us and opportunity the next time you visit Grand Prairie.
Für einen Kurztrip auf jeden Fall zu empfehlen! Ausländische Kredit/ECkarten funktionieren nicht, musste bar bezahlen (Bankomat vorhanden somit kein Problem). Frühstück könnte etwas länger sein. Direkt beim Highway, gute Verkehrsanbindung, trotzdem kein Lärm. Zimmer geräumig, eher schlicht aber modern. Personal sehr freundlich und hilfsbereit. Gutes Hotel für ein oder zwei Nächte.
Business response:
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen im La Quinta by Wyndham Dallas Grand Prairie North mitzuteilen. Es ist immer eine Freude, positives Feedback zu erhalten. Ich werde Ihre Kommentare an unser Team weitergeben, das sich sicherlich durch Ihre Anmerkungen ermutigt. Wir von La Quinta Inns & Suites sind stets bemüht, Ihre Erwartungen zu übertreffen. Nochmals vielen Dank für Ihre Erfahrungen und wir freuen uns darauf, Sie in der Zukunft zu unterstützen.
Pleasant Was unaware that pets were allowed to stay in the hotel , was very uncomfortable and fearful - saw several very big dogs !!
Business response:
Kris, I apologize you found our pet friendly property uncomfortable. I can reassure you that this does not decrease the quality of service we aim to provide all our guests. I will certainly share your feedback with my team and it’s through such feedback that we are able to improve. Thank you Kris.
served the purpose of trip but would look elsewhere on next trip to Dallas breakfast /coffee bar not well stocked or maintained. Ran out of creamer and staff did not look to replenish decent size room
Pleasant Damn baby roach on counter told maintenance Location
Okay
Okay
Exceptional Only thing is the hotel called me on the day of arrival to confirm my reservation with another cc but I was busy at work . I called back an hour later to confirm and they cancelled my reservation after multiple attempts to reach them before actually reaching someone and the line being busy. Thankfully Jr reserved me another but had to get a king room with pull out soda instead of what I originally requested which means he just cancelled me to free up the room for someone else. This all happened in the same day fo... read more
Never again Breakfast was a nightmare. There was water on our bathroom floor and that looked like globs of exfoliant on the shower curtain. The bed was awful. The pool was nice and the lobby was well kept.
Frequently asked questions about La Quinta Inn & Suites Dallas Grand Prairie North
How is La Quinta Inn & Suites Dallas Grand Prairie North rated?
La Quinta Inn & Suites Dallas Grand Prairie North has a 4.3 star rating with 5,272 reviews.
When is La Quinta Inn & Suites Dallas Grand Prairie North open?
La Quinta Inn & Suites Dallas Grand Prairie North is closed now. It will open at 12:00 p.m.