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La Quinta Inn & Suites Dallas - Hutchins
- Hospitality
- Hutchins, TX
About this business
Location details
1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The location was great for the reason we needed the hotel along with the price. The elevator kept breaking and we were on the 4th floor. Also, the air conditioning in our room was dripping water so the floor was wet. The breakfast was decent. No complaints.
Business response:
Thank you for staying at La Quinta - Hutchins, and for providing such valuable feedback from your visit. We sincerely apologize for the difficulties you experienced. It is our pleasure to serve, so please never hesitate to let us know when there is an issue and what we can do to make your stay more comfortable. We will address your concerns and work on the necessary changes so that we may welcome you again in the future!
It’s ok, next time I’ll ask for a quiet floor. Put me on a floor with very noisy families; Elevator took a long to come up or come down; Inadequate fitness center; Loud neighbor (was nascar event going on the street?); Questionable drivers in the parking lot, very sketchy; It’s clean and professional
Business response:
Thank you for your feedback. We appreciate your comments and will address your issues directly with our housekeeping team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. Thank you!
Disappointing The first room door was not secure. It looked as if it had been kicked in. The second room tv didn't work, and the door didn't close the way it should. My mother got sick from the boiled eggs they served for breakfast. I The bed was comfortable
Awful for the the price we paid Card read didn't work 4 out of the 5 nights we were there, refrigerator froze everything even on lowest setting, TV was hanging off the wall and on wrong input, ice cold water two nights and one night no water because a leak in another room and the last Night we were there two cars were broken into Staff was very nice and tried to help
Business response:
Thank you for your feedback. We appreciate you sharing your concerns with us and we will address your issues directly with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Bad the cancel my room they cancel my room
Business response:
Thank you for your feedback. We did reach out to you regarding the issue with your reservation. Unfortunately, when we spoke with you, we were unable to resolve it. I do apologize for the inconvenience. We appreciate your concerns and will discuss your issue with our team. We look forward to the opportunity to earn your business on a future visit to the area.
Ear plugs suggested Obviously remodeled on a tight budget. Paper thin walls. Hearing neighbors having loud coitus, like we were in the same room. Every cough, burp, moan, and body slap were easily heard. Room was large, but poorly laid out.
Fair
Disappointing Mold and roaches
Business response:
Thank you for your feedback. We appreciate your comments and have already addressed your issues directly with our pest control company as well as out maintenance team. We will continuously work to improve our service as to prevent any type of future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. Happy Holidays!
Bad
Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins
How is La Quinta Inn & Suites Dallas - Hutchins rated?
La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,318 reviews.
When is La Quinta Inn & Suites Dallas - Hutchins open?
La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.