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La Quinta Inn & Suites Dallas - Hutchins

4.0

About this business

Location details

1000 Dowdy Ferry Rd, Hutchins, TX, 75141, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
4.02,277 reviews
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Antonio's profile image
Antonio 
2 years ago

Not clean, not comfortable, not good area. Not good value! The hotel is outdated, the beds were uncomfortable, the room smelled so strongly to tabaco that was intoxicating and the staff tried to covered up with some product that burned my nose and my throat and it smelled to strawberry..the area is patchy at night and somewhat not safe. Nothing 

Business response:

Thank you for taking the time to share your experienced with us! Your feedback is very important to us. I am saddened to hear of the situation with the odor in the room. I have shared this with the proper staff to ensure we handle this better. Please come back and give us another opportunity. 

William's profile image
William 
2 years ago

Bad Got there they had taken the money and cancelled the reservation. Now had to find somewhere else to find somewhere to stay. Plus can't get my money back 

Anonymous's profile image
Anonymous 
2 years ago

Don’t book the $200 room. It’s a scam. Room stunk like old mold, No nightstand in room, dirty slimy floors, coffee maker in bathroom. WAY overpriced for the low level of cleanliness and lack of standard in room furniture. Front desk area was clean 

Danielle's profile image
Danielle 
2 years ago

Comfortable accommodations and good value for the money. Although the look was updated there was an odor of old stale sewage in my room the entire stay. I assume the pipes/plumbing is not updated. Hotel and rooms seem updated and near food options and easy freeway access to the race track. Also centrally located to other attractions in So Dallas and easy to get to from Love airport. 

Business response:

Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area. 

Machell's profile image
Machell 
2 years ago

Disappointing There was no working ice machine in the building. Had to go and purchase ice. They said the ice machine needed to be programmed. 

Business response:

Thank you for your feedback. We appreciate your concerns and have addressed the issues we were having with the ice machines. Please accept our apologies and we look forward to earning your business on a future visit to the area. 

Adela's profile image
Adela 
2 years ago

Disgusting Our bathroom toilet was dirty and there was hair in the tub There was trash on the carpet and more hairs in the bed Definitely not clean! 

Business response:

Thank you for your feedback. We appreciate your comments and will address your issues directly with our housekeeping team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. 

Eric's profile image
Eric 
2 years ago

Scam Hotel cancelled my reservation on the day of my arrival, upon arrival charged me $40 more to rebook the same room. 

Business response:

Thank you for your feedback. I do apologize for the inconvenience. As mentioned when we spoke, we do confirm all reservations on the day of arrival. Since we could not reach you nor confirm your reservation, we released the room back into inventory. We appreciate you sharing your concerns with us. 

Greg's profile image
Greg 
2 years ago

Would not stay here again Pubic hair on the wall next to the shower. Dead cockroaches next to the bed and in the hallways. Room smelled like smoke and was overall humid and musty. This room was advertised as non-smoking but the odor hit you immediately as you walked in. N/A 

Business response:

Thank you for your feedback. We appreciate your comments and will address your issues directly with our housekeeping team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. 

Elether's profile image
Elether 
2 years ago

Nice place to stay Only had one washcloth The price 

Business response:

Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area. 

Frequently asked questions about La Quinta Inn & Suites Dallas - Hutchins

How is La Quinta Inn & Suites Dallas - Hutchins rated?

La Quinta Inn & Suites Dallas - Hutchins has a 4 star rating with 2,277 reviews. 

When is La Quinta Inn & Suites Dallas - Hutchins open?

La Quinta Inn & Suites Dallas - Hutchins is closed now. It will open at 12:00 p.m.