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La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
The pool wasn’t available, shower wouldn’t work, room and entire facility was dirty/disgusting they had buckets because ceiling was leaking in many places
Business response:
Hello Guest, Thank you for your review scoring. Please accept our sincere apologies if you did not enjoy your stay with us. We hope that we get another chance to WOW you during your next stay! Thank you!
The hotel was incredibly dirty, there were ants in our bathrooms that seemed to come out of nowhere. This is a pet friendly hotel but even so you need to vacuum to keep up with the pet hair. The hallway looked like it hadn’t been vacuumed in weeks. I was so disappointed.
Business response:
Hello! Thank you for your feedback! Please accept our sincere apologies as it certainly appears you did not enjoy your stay with us. Rest assured, your experience with us is not what our guests come to expect when visiting us. I would like to get more information in regards to your stay. This way we can improve our operation. Thanks again and I hope to hear from you, soon!
Business response:
Hello! Thank you for your feedback! Please accept our sincere apologies as it certainly appears you did not enjoy your stay with us. Rest assured, your experience with us is not what our guests come to expect when visiting us. I would like to get more information in regards to your stay. This way we can improve our operation. Thanks again and I hope to hear from you, soon!
Austin was very helpful he is a great ambassador to the property. The pool was down so we missed out on 2 days of pool use. The updates were nonexistent. Nobody knew what was going on. Very disappointing.
Business response:
Hello Guest! Thank you for your AWESOME feedback about one of our employees, Austin! I will be sure to share this with our team. Also, please accept our apologies that the pool was not available during your time with us. Rest assured, the decision to close the pool for maintenance is based on our high standards. If we cannot provide your something anything short of spectacular, we must rectify it until we can! Thank you for your understanding and patience and we hope you decide to stay with us again!
The pool and elevator were out of service, property definitely needs to be fixed (pot holes in parking area). Bathroom needs to be cleaner ( shower curtain smelled, baseboards were dirty, toilet seat loose and breakfast ran out of food and lobby should be cleaned once in a while).
Business response:
Hello Guest! Thank you for your feedback! I would like to gather more information in regards to your stay as well as confirm this is for our hotel. Please accept our apologies as we are certainly surprised to hear this! Thanks again and I hope to hear from you, soon!
Business response:
Hello! Thank you for your review score. I would like to get more details of your stay if possible! This way, we can only improve our operation. Thanks again and I hope to hear from you, soon!
This hotel needs to be redone if your charging these rates
Business response:
Hello Guest! Thank you for your feedback. We anticipate some amazing improvements in the near future and trust that should you return, will certainly enjoy them. Until then, we will continue to provide clean and comfortable accommodations along with our AMAZING guest service to all of our visitors! Thanks again and we hope to see you, soon!
Business response:
Hello Guest! Thank you for your feedback. It certainly appears that you did not enjoy your stay with us. We welcome any comments as it either lets us know that we are providing clean and comfortable accommodations along with our AMAZING Guest Service, or have room for improvement. Unfortunately, we cannot improve our operation without feedback! I would love to hear from you if possible with any details of your stay. This way we can make any necessary improvements. Thanks again and I hope to hear from you, soon!
Business response:
Hello Guest, Thanks for your review score. It appears that you may not have completely enjoyed your stay with us. Please feel free to reach out to me to provide any more details if you can. We would like to ensure we continue to provide clean and comfortable accommodations along with our AMAZING Guest Service to all that come to visit. Thanks again and I hope to hear from you, soon!
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,498 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open at 12:00 p.m.