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La Quinta Inn & Suites Fairfield
- Hospitality
- Fairfield, NJ
About this business
Location details
38 2 Bridges Rd, Fairfield, NJ, 07004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
See above--and were advised there was no indoor connection to restaurant next door for evening meal--but there was for breakfast--selection was not good.
Business response:
Hello Jane! Thank you for your feedback. Please accept our apologies if you had experienced any inconvenience with the adjacent restaurant. I hope this did not deter you from enjoying a great dinner as their front entrance is merely a few footsteps away from ours! If you do find yourself staying in our area again, don't hesitate to reach out! We will certainly make any accommodations necessary with the Restaurant to ensure your next stay is a memorable one! Thank you.
This was my 5 th stay at this location . Eveytime i visit there room condition is going down . Carpet is dirty . The room curtin is smaller than window
Business response:
Hello Danny! Thank you for your feedback and continued business! Please be assured that we have many improvements planned for the future and trust that when they are completed, you will surely enjoy them! Thank you!
It was a good hotel over all but there was bugs in our room and it was nasty to know we were sleeping there and bugs were crawling around
Business response:
Hello Guest, Thank you for your feedback. Please feel free to reach out to me as I would like to get more information in regards to your stay. We take great pride in the clean and comfortable accommodations that we offer to our guests and we want to ensure we maintain our high standards. Thanks again and I hope to hear from you, soon!
Staff was horrible I will never go there again ! I did not even stay the night .
Business response:
Hello and Thank You for your feedback. Please accept my apologies for any issues that you had experienced with our staff. I would like to get more information in regards to what had led to such a negative encounter. This way, I can investigate and retrain as needed. Thanks again and I hope to hear from you soon!
From the minute of walking in I should have walked away. We have stayed at this location twice before and it was fine. Not a 5 star but fine. Check In, staff totally pleasant. Sign should have been all the water stains and wall paper falling off wall. Drove up to door, dog barking in window. Walk in and it reeked of animal pee. Along with it didn't appear they had ever vacuumed the carpet. Yes carpet, why would you have carpet if you allow pets? Went to room, at this point I was afraid to take off my shoes along with the sme... read more
Business response:
Hello Guest, Thank you for your feedback! Please accept our sincere apologies if we had not met your expectations. I would also like to apologize for any quality concerns that you may have had. As you had noticed, we are quite popular with travelers who have their 4 legged companions with them and usually, receive great feedback. Rest assured, I have shared your comments with my Maintenance and Housekeeping Department Heads. We hope to make immediate improvements and trust that should you decide to return, will certainly enj... read more
The hotel Mng was good but the employees not at all they don’t know how the take care people and they talk with a attitude most of the time this was my second time there the first time no complaints but this time was different hope in my next visit thing be better tanks and have a blessed day
Business response:
Hello Guest! Thank you for your feedback! Please accept our apologies if you had experienced any issues with our service. I would like to get more information in regards to this so we can look into this further and retrain if necessary. Thanks again and I hope to hear from you, soon!
To locate the hotel from street to much tree grow before your at the entrance to the driveway. Even the entrance not clear noticeable. The following morning breakfast nook was well stocked but the basic equipment for cereal dispenser was broken with a spoon for you to dip out the the bin. There was another piece of equipment that was labeled out of order. The room was very clean and the staff very pleasant. This is a dog friendly place 👍
Business response:
Hello Marco! Thank you for your feedback! Although I am very pleased to see that you enjoyed our accommodations as well as our staff, I would like to apologize if you had any difficulty locating our hotel as well as our broken cereal dispenser. Rest assured, I will be meeting with our Breakfast Staff to ensure that all equipment is working properly. Thanks again and we hope to see you back with us, soon!
The room was dated and furntiture was old. Stains in the drawers. Hair on the blankets.
Business response:
Hello Guest, Thank you for your feedback. Please accept my apologies as this is certainly not what our guests come to expect when staying with us! I would like to get more details so we can investigate this further and improve our operation. Thanks again and I hope to hear from you, soon!
Rude and unprofessional workers talk bad about customers
Business response:
Hello Guest! Thank you for letting me know about this. Please accept my sincere apologies. I would like to strongly urge you to reach out to me to provide any more details as possible. We hold a very high standard to the level of Guest Service that we provide and I need to ensure that we continue. Thanks again and I do hope to hear from you, soon! Morgan S. - General Manager
Frequently asked questions about La Quinta Inn & Suites Fairfield
How is La Quinta Inn & Suites Fairfield rated?
La Quinta Inn & Suites Fairfield has a 3 star rating with 4,498 reviews.
When is La Quinta Inn & Suites Fairfield open?
La Quinta Inn & Suites Fairfield is closed now. It will open at 12:00 p.m.