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La Quinta Inn & Suites Floresville
- Hospitality
- Floresville, TX
About this business
Location details
1910 10th St, Floresville, TX, 78114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bugs, insects, and loud disrespectful houskeeping staff.
Business response:
I apologize for the issues, can you please contact me regarding what happened with housekeeping. Thank you! Rick
There was a humming noise in the room all night. I really do not know where it was coming from. I reported it to the staff the following morning. Did not sleep well
Business response:
I apologize for the inconvenience this had caused. I will have maintenance look into this issue. Rick Flores
Bad management The hot tub was not hot at all and the pool was greenish in color. I was over charged for my stay and can not get management to call me back! I’ll never stay at this property again!
Business response:
Their is nothing wrong with the pool at all and I called back two days after your departure.
looked good in the pictures, but... The walls are very thin! The snoring person in the room next door sounded like he was in the room with me. I had to unplug the minifridge, otherwise it would've glugged all night. The bathtub faucet had a constant leak which got worse upon use--the constant drip became a stream. In the complimentary breakfast in the morning, all the regular coffee had run out by 8am. The hallways were dark and needed updating. Everything felt like slightly beyond its time, like it was created by someone wi... read more
Business response:
I apologize for the issues you had during your stay. I will have these issues addressed and will look into the lighting in the hallways. The walls are something we can't doing anything about, I'm sorry. I appreciate your feedback. Rick Flores General Manager
Last night are room was not clean and did not have clean towels it was 1 am when i got back and had to wait for front desk to ask for them since they were dealing with someones else issue
Business response:
I apologize about your room not being cleaned. I will look into this and speak with my Exec Housekeeper. I appreciate your feedback. Rick Flores
No dining room attendant Or room was a fairly nice room. The big disappointment was the dining area. There was no attendant in sight. Tables were dirty, biscuit crumbs were on the counter. A used waffle batter cup was in the counter. People seem to not pick up after themselves so to not have an attendant was very unpleasant.
Business response:
I appreciate your feedback. I will speak with breakfast attendant about this. Thank you Rick Flores General Manager
The front desk service was terrible, I travel alot & the hotel industry for average hotels & prices need to teach people to greet & smile. This young lady was depressing & she did not want to be there, maybe on her phone. The pillows smelled & the sheets were very uncomfortable, I will not return. I'll pay $10.00 more & stay @ the Holiday Inn in Floresville.
Business response:
I appreciate your feedback and apologize for these issues. I will have them addressed.
No hot water second half of stay Hit water unavailable for 2 days,room was not attended 1 day
Business response:
I apologize for the hot water issues, it was taken care of Monday morning. Rick Flores General Manager
Frequently asked questions about La Quinta Inn & Suites Floresville
How is La Quinta Inn & Suites Floresville rated?
La Quinta Inn & Suites Floresville has a 4 star rating with 1,278 reviews.
When is La Quinta Inn & Suites Floresville open?
La Quinta Inn & Suites Floresville is closed now. It will open at 12:00 p.m.