This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Floresville
- Hospitality
- Floresville, TX
About this business
Location details
1910 10th St, Floresville, TX, 78114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Walls are too thin. Could hear people talking in room next door at 2.00 am. Bed sqeeks and a lot of dust dirt on bed skirt dust on board of headboard pop tarts were on floor. We didn’t eat any so vacuum ing was shallow bugs and more dust in closets
Business response:
We've received your comments regarding your recent stay with us. We're sorry for the issues you encountered and appreciate you taking the time write of your experiences. We've definitely got some training opportunities at this hotel and your feed back will help us correct these issues with our team.
No hot water for 2 days. When reported about the hot water on the first day, they told me they will fix it but it was not. On the 2nd day they finally called the repair person. I asked to print my boarding pass for the airline and the printer was not working. They had left an instruction to forward the print request to another printer and that function did not work. They ended up forwarding the request to a private e-mail address and print it. Process took nearly 30 minutes.
Business response:
We received your comments regarding your recent stay with us. We're sorry for the issues you encountered and appreciate you taking the time to write of your experiences. We have been working hard to improve the issues and we hope you will stay with us again.
I had 2 rooms on 3rd floor. The elevator was out the entire time. I had to carry everything up 3 flights of stairs with 3 kids and ice machine and everything was on 1 st floor. Then while taking a nap the fire alarm went off for no reason. Would have paid extra somewhere else if I knew it would be this bad
Business response:
Malcolm, We sincerely appreciate the time you’ve taken to provide such constructive feedback regarding your experience. We are very sorry to hear of the unsatisfactory aspects of your stay. This information has been forwarded to our Management Team to ensure improvements are considered and made. We hope you will consider giving us another chance in the future to better your opinion. Sincerely, Danielle LQ Customer Care
just slept there and left. don't have anything to say other than i slept fine.
Bugs, insects, and loud disrespectful houskeeping staff.
Business response:
I apologize for the issues, can you please contact me regarding what happened with housekeeping. Thank you! Rick
There was a humming noise in the room all night. I really do not know where it was coming from. I reported it to the staff the following morning. Did not sleep well
Business response:
I apologize for the inconvenience this had caused. I will have maintenance look into this issue. Rick Flores
Frequently asked questions about La Quinta Inn & Suites Floresville
How is La Quinta Inn & Suites Floresville rated?
La Quinta Inn & Suites Floresville has a 4 star rating with 1,299 reviews.
When is La Quinta Inn & Suites Floresville open?
La Quinta Inn & Suites Floresville is closed now. It will open tomorrow at 12:00 p.m.