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La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hospitality
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Business response:
Thanks for rating us.
We had a late check in and when we arrived we were charged to the wrong credit credit which I made previously the reservation. The room assigned had a terrible humidity smell, seems like a dog had been inside that room, also the A/C wasn't working. We asked for another room, and the second choice was OK. At 10:00 am housekeeping starts knocking at your door for service. The shower took more than 15 min to start running hot water. It was only a stay for one night (literally 10 hours). At then end when I checked out, they char... read more
Business response:
I'm sorry this happened, thanks for bringing this to our attention. Thanks for staying with us.
Staff was personable but that's where it all ends. The ice machine was broken. The room itself was awful! The bed had metal rods extending out from under the box spring to grab a foot for a nice gash to the toes. The mattress was soft and had no firmness to it at all. The layout of the room required you to view the 32" TV lying on your side as it is on the desk to the left of the bed. I have been to better youth hostels. This was a very disappointing stay and I will avoid La Quinta in the future.
Business response:
I apologize your stay was not up standard. I will be sharing your feedback with our staff along with your pictures to help us better improve where we fall short. Again our apologies for your poor experience. Thank you
Does not accept cash. I should of been notified before hand
Business response:
Sorry that happened, we appreciate your feedback!
Dirty, smelly, decrepit. Staff was friendly and helpful, room was in a horrible state. Sagging mattress, dirty ruffled curtains, damaged office chair, worn-out carpet and smelly.
Business response:
Allow me to apologize, we'll get this addressed immediately.
We were staying 2 nights for a family affair. We left our room at 10am after the first night and when we returned at 4pm the room hadn't been cleaned yet. We were very annoyed because we had to wash up and change clothes and be somewhere. Not good. We would not stay there again. The other La Quinta in Plantation FL is very close and much nicer.
Business response:
Thanks for your feedback, I'll follow up to make sure these issues get addressed right away, I apologize your stay was unsatisfactory. Thanks for staying.
There is no hot water in the hotel dog barking all night rude staff horrible experience
Business response:
I'm sorry you had no hot water and you encountered staff members who were rude. I'm disappointed to hear about the staff members, as this is not acceptable. We did have emergency plumbers on site and the issue was resolved. Again, my apologies and thank you for your feedback
Rolling Loud weekend My original room was not available upon check in so I got booked in to a room with two double beds mind you it was a handicap room. My 15 yr old son was on one bed and my husband and I on the other. It smelled and wasn’t comfortable at all. Next day we got put in to our requested room Which also smelled and had no extra blankets for the sleeper sofa. Ants were piled out under neath the AC Unit and the window sill was filthy. Very disappointed with my overall experience and may think twice about staying t... read more
Business response:
I apologize your experience was not up to standard. Please know this is not the "norm". I will be sharing your comments with our staff to help us improve where we fall short. Thank you
The carpet was squishy wet in front of the Bathroom door. They did adjust price of room for that . However the electronic lock on the door was malfunctioning when you used the key card you had to shove hard on the door to get it open. Long black hairs were on the Bathroom floor. My wife is a Blond.
Business response:
Sorry about that! I will follow up and make sure this is corrected, you shouldn't have had that happen during your stay. Thanks for letting us know!
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.8 star rating with 8,165 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open at 12:00 p.m.