This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Ft. Lauderdale Plantation
- Hotels
- Plantation, FL
About this business
Location details
8101 Peters Rd, Plantation, FL, 33324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Front desk staff . Poor customer service. Unexpected early arrival fees. Checked in at 1 pm. Check in was at 3 pm. So i was charged $25 per room. Had 2 rooms. Rooms were ready .
Business response:
Thank you for your review. Our guaranteed check in time is 3pm. Prior there is a early check in fee since it is not guaranteed.
The exterior was clean however the morning after check-in it was noticed the room had roaches, and mildew on the ceiling. I left, there was not even any attempt to compensate from management.
Business response:
Thank you for your review. We will inspect the room you were in.
I requested a feather free room and aldo emailed and spoke to someone at the facility. This was not available. Someone was smoking marijuana in one of the rooms. The whole place smelled of it. I got sick did not sleep there the second night and oy went in late the third night to pack and leave esrly this mornimg When we asked for ectra towels were told they had none.
Business response:
Thank you for your feedback. We are sorry about the inconvenience. Do you know who you spoke to?
Old building doesn’t offer cleaning everyday.
Business response:
Thank you for your review. We are sorry for any inconvenience.
Really for that price and they dont fix the room on a daily basis its unacceptable. Tey dont change the towells evry day.
Business response:
Thank you for taking the time to rate us. I apologize we did not meet your expectations. We do offer housekeeping refresh service daily and a full service every 3 days. I apologize if your room was for some reason missed.
Entrance was dirty, unkept and had lots of liter. Lobby was messy and not as presentable as pictured. Staff was basic. Overall, this hotel seemed run down. When we noticed a water leak in our room, we were not allowed to change rooms. Maintenance was called to cleaned water and fix fridge.
Business response:
We apologize for the inconvenience during your stay. We might have been unable to move you due to being sold out but we do apologize for the situation.
Room is dirty bed uncomfortable bathroom needs updating. The hall ways smell. Need hotel updating. Called from my room to front desk and no one answered. Called when I was driving to hotel and no one answered.
Business response:
Thank you for your review. We are sorry you had issues with your room.
One star. What a disaster at Quinta Inn—booked for a family stay with our kids (ages 8 and 5), expecting a quiet spot, but it was pure hell. Bottle rockets exploding outside all night like a war zone, terrifying the little ones and no sleep for anyone. No WiFi to entertain them or stream anything to block the noise. TV was busted, no channels or sound even after “fixing” it. Front desk refused to do anything about the chaos. Demanding my money back and complaining to corporate.
Business response:
Thank you for your review. As we spoke on the phone, please reach out to expedia and we can offer a credit of 1 night. We apologize for the inconvenience.
Frequently asked questions about La Quinta Inn & Suites Ft. Lauderdale Plantation
How is La Quinta Inn & Suites Ft. Lauderdale Plantation rated?
La Quinta Inn & Suites Ft. Lauderdale Plantation has a 3.9 star rating with 8,967 reviews.
When is La Quinta Inn & Suites Ft. Lauderdale Plantation open?
La Quinta Inn & Suites Ft. Lauderdale Plantation is closed now. It will open at 12:00 p.m.